MATTHEW RAMOS

Pleasantville, NY 850-***-**** acyrsb@r.postjobfree.com

SUMMARY

Globally oriented professional specializing in international business consulting and marketing. Strong expertise in intercultural communication, negotiation and strategic partnership building. Relationship-focused leader with deep experience in leading cross-cultural teams in high stakes environments overseas. PROFESSIONAL EXPERIENCE

PACE UNIVERSITY New York, NY

Marketing Consultant 2016-2017

• Served as marketing analytics consultant supporting the launch and post-launch of the latest novel by former National Security Council Director Jamie Metzl

• Mined secondary data from social media mentions and customer reviews; organized data groupings by demographics, psychographics and purchasing behaviors related to sci-fi and thriller based entertainment industries

• Extracted keywords customers associated with novel's prequel and applied data to Google AdWords campaign to drive an increase in impressions and CTR for the novel and Jamie Metzl's personal brand on the display network

• Presented findings to Mr. Metzl outlining industry analysis, social media strategy and promotional mix strategy UNITED STATES AIR FORCE Multiple Locations

Special Forces Operations Coordinator - Afghanistan, Germany, USA 2012-2013

• Partnered with executive leadership in formulating, refining and implementing organizational development solutions to improve unit cohesiveness; efforts resulted in the entire unit meeting every critical mission deadline

• Coordinated 17 large-scale, classified reconnaissance missions involving over 100 Special Operations personnel in armed conflict zones throughout Afghanistan; directly contributed to a 100% mission success rate

• Improved execution of tactical missions by successfully analyzing classified intelligence data deriving insights, and presenting findings and recommendations to executive leadership; results included 0 team member casualties Tactical Aircraft Readiness Manager - Japan & Kuwait 2009-2012

• Awarded the Air Force Outstanding Unit Award for leadership during Operation Tomodachi, the largest humanitarian relief effort in US history

• Managed over 30 quality assurance projects and 15 logistics plans; supervised quality control inspections of tactical aircraft systems valued in excess of $2 million, ensuring the safety of over 300 crewmembers

• Trained, supervised and mentored over 25 key personnel; led team building initiatives; organized and led unit Mount Fuji climb motivating every team member to progress to the top of the 12,389 foot mountain Survival, Evasion, Resistance, and Escape Training Assistant - USA 2007-2009

• Organized and directed classroom presentations outlining techniques for survival behind enemy lines; led class scenario exercises and case discussions; responsible for preparing over 75 aircrew personnel for field training exercises

• Assisted subject matter experts in comprehensive field survival and evasion exercises that resulted in superior mission readiness for over 75 aircrew personnel; results included a 100% completion rate

• Assisted in drafting trainee performance reports; proofread, edited, and rerouted final reports to executive leadership EDUCATION

PACE UNIVERSITY NY, U.S.A

MBA in Marketing Management & Entrepreneurial Studies (classes attended in the evening) 2016-2017 BBA in International Management, Concentration: Asian Studies, GPA: 3.8/4.0 2013-2015

• Honors: Dean’s List: First Honors (2013-2015); Magna Cum Laude (2015); Beta Gamma Sigma (2015-Present)

• Study abroad: East China Normal University - China; University of Technology Sydney - Australia ADDITIONAL INFORMATION

• Foreign Language Skills: Native English; Conversational Mandarin Chinese; Basic Japanese (Tokyo dialect)

• Technical Skills: Google AdWords, Qualtrics, MegaStat, Microsoft Office Suite, and Palisade DecisionTools

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