*** ******* ***

Fond Du Lac, Wi *****

920-***-**** / 920-***-****

acyrpy@r.postjobfree.com

LAURIE HORST

Professional Skills - Factory

Proficient in using hand tools, electric tools, and machinery.

Able to read blueprints, and follow directions and SOP’s.

Experience in paint line, machine operation, finishing, assembly, material handling

Good attention to detail, works well under pressure and completes all work on time.

Professional Skills - Office/customer service

Won multiple awards for excellent customer service

Skilled in using 10-key adding machine

Cash handling and credit card machine experience

Knowledge of Microsoft Word, PowerPoint, Windows

Works accurately and efficiently

Excellent Customer Service Skills

Work Experiences:

Zastrow Building Maintenance

June 2016 - Present

TJMAX - Fitting Room Attendant June 2015 - May 2016 C hecked in customers using the fitting,

Monitored items coming in and going out of the fitting room Zastrow Building Maintenance June 2014 - April 2015 Cleaned various buildings, such as:

Factories

Dr.Offices

Mueller Construction, Jefferson, WI _ March 2013 – April 2013 (LTE) Administrative Assistant

Entering customer invoices into newly created database and filing invoices.

Calling customers to update information

Setting up new office

Pick N Save, Watertown WI September, 2011 – January, 2013 Cashier

Answered phone, assisted customers in finding products and checked out customers

Stocked shelves and removed outdated merchandise

Unloaded merchandise from trucks

Manpower, Watertown, WI _ December, 2008 – February, 2009

Fiberglass Finisher/Assembler

Made molded fiberglass parts and sanded finished product

Assembled product

Packaged finished product

Walgreens, Watertown, WI _ September, 2007-

October, 2008

Head Cashier

Managed a team of cashiers and opened/closed front of the store

Answered phone and checked out customers in a fast-paced environment

Set up/filled displays, stocked/organized product, and cleaned shelves Cashier/Customer Service/Sales Floor

Dollar General, Watertown, WI

Cashier/Clerk

● Provided customer service

● Answered phone and directed calls

● Checked out customers

● Assisted customers in finding products

● Stocked shelves and removed outdated merchandise

● Unloaded merchandise from trucks

● Opened and closed store by following appropriate procedures

● Counted the money in cash register drawers.

Terra Staffing, Watertown, WI November, 2003 – November, 2006

Assembler

Assembled products

Worked at a fast pace to keep up with the assembly line Staff Force, Kenosha, WI October, 2005 – December, 2005 Machine Operator

Operated machinery

Packaged finished parts

Trek Bicycle, Waterloo, WI September, 2001-December, 2003

Assembler

Assembled bicycle parts

Other Employment Interest

● Customer Service

● Call Center Asst.

● Assembly

● Packaging

Education and Training

Madison Area Technical College, Watertown, WI

Essential Office Skills Certificate

2010 to present

Relevant Coursework: Customer Contact Skills, Administrative Office Skills, Microsoft Word 2007, Microsoft PowerPoint, Windows XP

Note:

I do have many years of factory and manufacture experience. I am willing to learn any new possibilities. Thank you for your time, Sincerely Laurie Horst

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