Customer Service High School

**** ********* ** *** *******, NC *****

E-MAIL: *******.******@*****.***

CALISSA WILSON 984-***-****

Experienced professional with the ability to work both collaboratively and autonomously. Excellent customer service, oral and written advocacy skills. Keen interest in building strong client relationships through effective interpersonal skills. Prefer to work in a fast pace environment but very good at adjusting to slow paces and different surroundings.

SUMMARY

I AM A DEPENDABLE EMPLOYEE WHO CAN WORK WELL WITH OTHERS AND WITH A

TEAM. I AM A GOOD LISTENER, I WORK AT A FAST PACE, AND I CAN GET THINGS DONE WHEN NEEDED.

SKILLS HIGHLIGHTS

●Knowledge in using computers/Good typing skills

●Capable of working in a fast pace environment

●Good with my hands

●Excellent written and verbal communication skills Experience speaking in public and presentations

●M

VOLUNTEER EXPERIENCE

07/2013 to Present Park High School Racine, WI

Link Crew Leader

●Assist freshman students succeed in high school.

●Participate in training sessions regarding guiding students.

●Give direction to freshman students on orientation day.

●Spend a day with them and mentor them throughout their first year of high school.

2009 to Present Self-Employed Racine, WI

Childcare

●Monitor the safety and activities of children for family and friends.

●Create a safe, comfortable and fun environment for children.

●Take children out for walks; engage in activities and play.

●Perform light housekeeping.

●Prepare light snacks and meals.

04/2015 to 06/2015 Self-Employed Raleigh, NC

●Make sure patient takes their medications at directed time ● Feed Patient

●Change bandage for patient’s leg every 2-3 hours

●Help patient use the bathroom

JOB EXPERIENCE

July 2014 to January 2015

●CNHi- Case New Holland Manufacturing Company

October 2015 to October 2016

●Xerox Company//Humana Pharmacy

EDUCATION

Washington Park High School

1901 12th Street Racine, WI 53403

Graduation Date: January 27, 2015

Currently attending Wake Technical Community College

CERTIFICATES

Pathways II Employment Accelerated Program – 08/2013

National Career Readiness Certificate – pending

15+ Certificates for Excellent Quality Scores and Customer Service

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