Automotive Service Advisor/ Manager
Resume:
David L. Pera
Quartz Hill, CA. 93536
*********@***.***
Phone: 661-***-****
OBJECTIVE:
My goal is to advance my career and build financial security. Having been self-employed most of my work life, I hope to use my leadership skills in a Management position. I have always had a good rapport with associates and Employees, I am confident I would be an asset to your company. I currently reside in the Antelope Valley but when our lease is up in March of 2016, we plan on relocating to either the Simi Valley area or Santa Clarita but it really depends on where I will be working?
EXPERIENCE:
Rocky Roads- 04-2013 to 05-2015
Service Manager
Rocky Roads is a classic Bronco restoration shop. We restored 1966-1977 Ford Bronco’s. When I started there, there was lots of Mickey Mouse work that was performed. I put out all of the fires and did quality repairs to what was done. Not only was I doing repairs in the shop, I was also making sure the other guys were doing repairs properly and with good quality. The business died down so the owner cut my hours at first then told me he couldn’t afford to pay any of us anymore and was going to let everyone go and sub all of his work out. West Coast Gaskets- 08-2012 to 12-2012
Technician/ Advisor
Visit customers to evaluate leaks and problems on their coolers, walk-ins & refrigerators, asses’ problems, write up a bid with parts & labor and Take precise measurements of needed gaskets so that the fabrication shop has no errors on making them too short or too long. Also verify type of gasket. Look over problem thoroughly and point out any other areas of concern. Big Brake Auto Center – 2008 to 2010 Palmdale, CA
Owner
Owner, overseeing all transactions, and customer service, besides all of the everyday business details, I excelled well in the service writing end of it! I have an over 90% success rate at selling additional work. I give my customers reason to trust and believe in me and I know what I’m talking about when I call them!
Newhall Laundry – 1998 - 2004 Newhall, CA
Owner
Operated company and made some repairs to laundry equipment. A.S.A.P. Auto Shop Assembly Pros – 1992 - 1996 Temecula, CA Owner
Owner and overseer dealing with all aspects of auto repair equipment sales and service. Automotive Lift Specialist – 1990 - 1992 Van Nuys, CA Owner
Owner and overseer of all aspects of the business
Magic Ford – 1988 - 1990 Santa Clarita, CA
Quick Service Mechanic
Handled - Electronic repairs
- Full Interior repairs
- Minor engine repairs
Metro Ford – 1987 - 1988 No. Hollywood, CA
Quick Service Mechanic
- Electronic repairs
- Full interior repairs
- Minor engine repairs
Galpin Ford – 1985 - 1987 Van Nuys, CA
Quick Service Mechanic
- Electronic repairs
- Full interior repairs
- Minor engine repairs
EDUCATION:
Canyon High School – 1985 Canyon Country, CA
KEYWORD SUMMARY:
Management, overseer, good people skills, some computer skills, knowledge of mechanics, willing to work any & all hours, very dedicated employee, always strives for satisfied customers and to earn the respect of all employees!
One thing I’m very proud of, when running my last company, I did very well in the service writing part of it. I always had happy returning customers and had over a 90% sell of additional work because my customers believed in me!
I take a lot of pride in my customer service skills and abilities! I always treat people they way they want and deserve to be treated! I’m a certified GM Service Advisor, I have my GM ID #. I’m experienced with ADP, Reynolds & Mitchell plus some others from working at different Dealers and Independents.
REFRENCES:
Scott Hargrove friend for over 30 years, Cell 661-***-**** Works as a test driver for Hyundai.
Pasquale Di Fabrizio friend for over 10 years, Cell 661-***-**** Is a Private Investigator.
Mark Mann friend for over 20 years, Cell 661-***-**** Is a Fireman.
Robert Burns F.B.I. ( I.C.E.) Cell 661-***-****
Mike DeConza Service Director at Rally Direct 661-***-**** GMC, Cadillac and Buick.
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