Direct support professional

Professional Summary

Skills

Experience

JANICE JARBA

**** ******** ****, *********, ** 28213 (H) 704-***-**** ***********@*****.*** I work directly with people with physical disabilities and intellectual disabilities with the aim of assisting the individual to become integrated into his/her community. Active Listening English Language

Active Learning Reading Comprehension

DIRECT SUPPORT PROFESSIONAL 05/2016 to Present

RESCARE – charlotte, NC

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

Change dressings.

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

COSTUMER SERVICE ASSOCIATE 11/2015 to 04/2016

Roses – charlotte, NC

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Answer customers' questions, and provide information on procedures or policies. Education

Additional Information

Process merchandise returns and exchanges.

caregiver 01/2011 to 03/2014

Dr Harris medical and rehabilitation center – Monrovia, Montserrado High School Diploma: Jul 2010

SEVENTH DAY ADVENTIST HIGH SCHOOL - Monrovia, Montserrado

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