Customer Service Administrative Assistant
Resume:
Josie J Ensminger
PO Box ***
Mediapolis, IA 52637
*****.*********@***.***
Professional Summary
I have 12 years of experience, including as an Auditor, Dispatch Manager/ Customer Advocate, as a Correctional Officer and as Administrative Assistant/ Medical Coder in industries including Business Services, institutional, and have 18 yrs Health Services experiences.
Professional Experience
Federal Mogul
Burlington, Iowa
Auditor
February 2016- August 2016
inspecting spark plugs, inspecting cores before they were to be used, computer skills
Bob's Best Shot
Mediapolis, Iowa
Bartender
February 2015- August 2016
Prairie Ridge Care Center
Mediapolis, Iowa
CNA
Jan. 2015- June 2016, May 1990- May 1993
Providing the best care possible to your patient. The characteristics of Care, Compassion and Empathy; Personal Hygiene, Infection Control, Reporting to Supervisors and Charting on Patients Progress, Dietary Care, Administering treatments, and Emotional Support.
J&S Electronics Business Systems Inc.
Burlington, Iowa
Dispatch Manager/ Customer Advocate
Oct. 2013 to January 2015
Customer service, scheduling clients with techs to resolve PC/Copier/ telephone problems or installations, follow- up calls with customers, Shipping orders, reports, packing orders for distrubtion.
Temp Associates- Winegard
Burlington, Iowa
Water-spider/ Assembly
May 2013 to Oct. 2013
Production, assembly, packaging, ordering, supplying and filling needed parts to all positions on the assembly line to fill orders in the time frame needed and switch overs made smoothly
Mt. Pleasant Correctional Facility
Mt. Pleasant, Iowa
Correctional Officer
Oct. 2008 to May 2013
Observation of inmate behavior, searching individuals, maintaining custodial care and control of inmates, operating electronic equipment or weapons, enforcing inmate rules and regulations, verifying inmate population, subduing disruptive inmates, computer skills, preparing written reports, inspecting inmate housing units, working control center-cameras for survalence, working prison doors, working outside towers, and Perimeter patrol car
Manpower- COBO
Burlington, Iowa
Assembler
Mar. 2012 to Oct. 2012
Assembling wire harnesses; reading blueprints
ResCare, INC./ Optimae Life Services
Burlington, Wapello, Iowa
Administrative Assistant/ Medical Coder
Mar. 2003 to Oct. 2008
I was hired as a Medical Coder, and then took on the role of Receptionist, Administrative Assistant, Doctors Assistant, D-Cat Administrator for four counties. I also did court orders, scheduling for therapists, and the Dr. called insurance companies, billing, co-pays, banking, filing, computer skills and many more tasks
The Dugout Sports Bar &Grill
Burlington, Iowa
Bar Manager
Mar. 2003 to Mar. 2008
Customer service, inventory, payroll, planning events
Parkview Place Care Center
Burlington, Iowa
CNA
May 1993-March 2003
Providing the best care possible to your patient. The characteristics of Care, Compassion and Empathy; Personal Hygiene, Infection Control, Reporting to Supervisors and Charting on Patients Progress, Dietary Care, Administering treatments, and Emotional Support.
Certification or Licenses
Licenses
Iowa, Class C Commercial
CNA license
Dependent Abuse 2015
NCRC- silver
Technical or Computer Skills
Administrative Support, Billing, Customer service, File Management, Filing, Inspection, Medical Coding, Packaging, Payroll Processing, Scheduling, Shipping, CNA Skills, Factory skills, Assembling, licensed for Stockpicker, and Tugger, Production lines, change overs, Computer skills
References
Jean Wood, RN 319-***-****
Jeff Johnson, CEO 319-***-****
Stacey Giffin, Manager 319- 750-5826
Kristy Moore, RN 319-***-****
Janet Warner, DON 319-***-****
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