Medical Assistant / Customer Service

Kelly Russell

*** ********* *****

Bear, Delaware 19701

302-***-****/***********@*****.***

SKILLS AND QUALIFICATIONS

Commercial Driver License Class BC

Commercial Driver Permit (Air Brakes)

HIPAA & OSHA Compliance

First Aid/Blood Borne Pathogens

Registered Medical Assistant – American Medical Technologists (Pending)

EMPLOYMENT EXPERIENCE

Dollar Tree, Wilmington, DE January 2015 - Present

Cashier

Assist customers with purchases including cash, debit and credit card transactions

Provide excellent customer service to customers

The Life Health Center, Wilmington, DE 2014

Medical Assistant Externship – 180 hours

Answered phones, scheduled appointments, pulled and prepared patient charts and verified insurance

Prepared rooms for patients and took vitals, culture/sensitivity tests, urinalysis and blood collection

Prepared patients for exams, including positioning and draping, and assisted physicians

Cleaned and sterilized exam rooms, conducted inventory and stocked supplies

Elwyn, Media, PA 2007-2010

Life Skills Associate

Assisted mentally challenged adults with daily living skills

AScheduled medical appointments and transported clients to appointments

Observed students to evaluate behavior and created daily progress reports on behaviors and actions

Delaware County Transportation, Chester, PA 2005-2006

School Bus Driver

Transported middle school students to school and back home

Followed all driving safety guidelines and school policies and procedures

Kept order on bus and followed up with school on student disturbances

FEMA, Orlando, FL 2004-2005

Application Assistant Representative

Documented client information for residents of Florida following a national disaster

Coordinated communication between family members, medical and administrative staff and regulatory agencies

Referred clients to appropriate services and/or resources

Fair Acres Geriatrics, Springfield, PA 2001-2003

Certified Nursing Assistant

Assisted clients with daily living needs such as washing, dental hygiene, dressing and feeding

Transported clients to work or school, doctor’s appointments and shopping

EDUCATION

Harris School of Business, Wilmington, DE

Professional Medical Assistant Program, Diploma

Coursework: Anatomy/Physiology, Medical Law & Ethics, Clinical Procedures, Medical Terminology, Medical Billing/Coding, Patient Charting, EKGs, Snellen Charts, Pulse Oximetry, Urinalysis, Injections, Medisoft, Vitals, Phlebotomy, Pharmacological

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