Office Front Desk

Mary Sobczak

**** *. ****** ***., ******* Park, IL 60707

Phone: 708-***-****

E-mail: ************@*****.***

PROFESSIONAL SUMMARY

Over 20 years of experience working in Corporate Client Services for a major corporation.

Experience with different office communication systems.

Taking care of client services and requests in a high-volumn corporate environment.

General office experience.

EDUCATION

Rezin Orr Chicago, IL

Concentration: Business

Graduated in 1975

EMPLOYMENT EXPERIENCE

Merrill Communications Corporation, Chicago, IL August 1998 –September 2016

Front Desk Reception, Telephone and Office Communications

Worked for Merrill Communications Co. as the Front Desk Receptionist, and functioned as the main point of contact for Merrill clients and other office visitors in the Chicago office in a high-volume environment.

My duties included:

Telephone and Front Desk Reception, serving at the main point of contact for corporate clients and employees vising the Merrill Chicago office.

Managing in-coming phone calls to the Chicago office, and routing them to the correct departments and office personal.

Operating the NEC 3C – BCT Business Contact Operator Console.

Daily interaction with Management and Executive Level Corporate Officers.

Managing and ordering of all office supplies for the various departments within the Chicago corporate office.

Managing the daily office finances and credit card transactions, as well as managing various office expense accounts and reimbursements/payments using the Oracle payment system.

Responsible for client transportation services such as the ordering of Limousines, Cabs and Uber vehicles.

Responsible for the ordering and setting up of food for all clients, as well as for various employee functions.

Interacting with Clients and Customer Service, Financial Printing and Depositions departments.

Managing various Office Facility requests.

Responsible for the maintaining and scheduling of twelve client conference rooms and several client service areas.

Manage various client requests, and ensured Merrill customers received 5-star service in a fast-paced, busy corporate environment to exacting standards.

Processing the receipts and travel vouchers into related projects.

Provide general assistance for all office staff as needed.

Chicago Milwaukee Corporation/Heartland Partners,

Chicago, IL March 1989 – July 1998

Front Desk Reception, Switchboard, Accounts Payable Clerk

Worked for Chicago Milwaukee Corporation/CMC Heartland Partners as their front desk receptionist as well as performing duties as back-up to the Corporate President’s Executive Administration Assistant.

My duties included:

Front Desk Reception and main point of contact for clients and employees.

Responsible for operating the switchboard and all communications routing.

Backup role to the Corporate President’s Executive Administration Assistant.

Maintained all conference rooms and responsible for scheduling meetings.

Maintained a close working relationship with Corporate Executive Officers and staff.

Accounts Payable clerk.

Research and resolve all payment issues.

Coded the general ledger and processed vendor invoice payments.

Responsible for printing and mailing of corporate checks and payments.

Coordinate the approval processes for all accounts payable invoices.

Contact this candidate