Tinesha L. Mahomes

*** ******* ** ****** *****, MD 21220

Email: acyq0i@r.postjobfree.com Phone: 443-***-****

PROFILE: Senior Information Assurance position utilizing Sixteen years of technical and supervisory experience while operating in a classified environment on IT programs that encompass requirements analysis, design, production, testing, and transition into an operational environment.

SECURITY CLEARANCE: Active TS/SCI w/ Full Scope Polygraph

HARDWARE: Dell, Compaq, and Sun Microsystems, Cisco Routers/Switches, HP printers, NIC

SOFTWARE: MS Office 2000/2003/2007, Office XP, Delrina Form Flow, Adobe Acrobat, Visual Basic, MS Project, Remedy, ProSight, Active Directory, Legato, VMware ESX 3.5,4.0, 5.1,5.5,vSphere Client 4.0, 5.1,5.5,Commvault 8.0 Citrix, HPSA AIS Server Automation and HPNA AIS Network Automation

OPERATING SYSTEMS: Microsoft Window 2003/2008 and XP, MS SQL 2K5 UNIX (ADX and Solaris) Windows 2K Pro Win Server, Linux

TRAINING: Computer Troubleshooting and Repair, Unix and Solaris System Administration, Routing and Switching Fundamentals, Information Security, Networking Essentials, TCP/IP, Data Communications (LAN/WAN/VLAN operations), Defense Messaging System (DMS), Operational Information Systems Security VOL 1 and 2 DOD INFOSEC Awareness, Computer Program Design, Principles of Management, Supervision and Leadership Principles, DB Systems Strategic planning, Intro to Perl, Security + Prep, Windows Server Fundamentals, PMP Program Management, ITIL, Data ONTAP 7mode.

EDUCATION

2005 Touro University Master of Science in Information Technology Management

2000 Bowie State University Bachelor of Science in Sociology

1998 Anne Arundel Community College Associates of Arts in Computer Science

2002 Army Information Systems Operator/Analysis School Approximately 800 hours completed

CERTIFICATIONS

CommVault 8.0 Certified for System Administration

CommVault 8.0 Certified for Engineering

AIS HP AIS Network Automation V9 Certified

AIS HP AIS Server Automation V9 Certified

Administration of Symantec NetBackup 7.5 for Unix

CompTIA Advance Security Practitioner CASP

EMPLOYMENT

Cybercore Technology Senior Windows Server Administrator/Backup Administrator March 2016 - Jan 2017

Responsible for the installation, configuration and maintenance and troubleshooting of NetBackup Software applications within Linux, UNIX and Windows environments.

Maintains NetBackup Environments to run as efficiently as possible, as well as architecting both backup solutions based on Customer requirements utilizing Best Practices for Disaster Recovery planning and implantation

Responsible for the setup and configuration of NetBackup server/client and tape libraries

Monitored daily NetBackup activity and reporting to proactively avoid issues

Maintained, modified and optimized backup schedules

Assist with improving automation and productivity of backups through scripting enhancements

Responsible for troubleshooting and resolving missed and failed NetBackup backups

Interfaced with vendors for escalation of issues

BAE SYSTEMS Engineering Technician June 2016– Nov 2016

Assist the Government in the preparation of nonconforming material reports using Pareto analysis of defects and their causes

Assist in planning and preparation for assembly, disassembly, and unit testing of the system and components as required.

Participate in the definition on site-specific requirements for the delivery installation, and operations of the systems as required.

Provide support for system staging activities to include assembly, maintenance and troubleshooting and shipping as required.

Participate in initial life cycle support planning and transition to operations for the System as required

Assist the Government in managing all the spare parts inventories by keeping a physical inventory, which includes tracking and recording all components and reporting/returning and failed components back to the repair contractor.

Assist the Government in tracking the daily metrics and creating the monthly status report that includes failure and replacement rates, system availability, down time events. Hardware Discrepancy Report (HDR) trends and statistics, and any other pertinent information that might impact operational longevity, operational cost or safety of systems.

Assist the Government in the management of system components and test equipment designated for depot repair, calibration and/or re-qualification activities.

Assist the Government in storing and safe guarding of discrete components and supplies used for repair; to include tracking expiration dates and parts obsolesces

Provided 24-hour 7 day coverage, to include all holidays and all occasions when the Government is in a code other than Normal (green).

Document failed hardware modules, and retest hardware after module replacement.

Perform preventative maintenance on large scale computer systems as scheduled by the government.

Assist Government with software upgrades to computer systems

Assist Government or software maintenance team (at the government’s discretion) with troubleshooting software defects and qualifying software repairs.

BAE SYSTEMS Senior Principal Systems Engineer Intelligence and Security May2012 –May2016

Responsible for the installation, configuration and maintenance and troubleshooting of Actifio CDS and Netbackup Software applications within Linux, Unix and Windows environments.

Maintains Actifio CDS and Netbackup Environments to run as efficiently as possible, as well as architecting both backup solutions based on Customer requirements utilizing Best Practices for Disaster Recovery planning and implantation

Responsible for the setup and configuration of Actifio and Netbackup server/client and tape libraries

Monitored daily Netbackup activity and reporting to proactively avoid issues

Maintained, modified and optimized backup schedules

Assist with improving automation and productivity of backups through scripting enhancements

Responsible for troubleshooting and resolving missed and failed Actifio and Netbackup backups

Interfaced with vendors for escalation of issues

Responsible for processing of tapes for offsite storage

Responsible for updating Actifio and Netbackup policies and procedures

Responsible for component level repair

Experience with SAN, NAS, and backup technologies

Able to Add/Delete/Modify Storage LUNS and host assignments

Evaluated, test, design and integrate new storage technologies into the environment to meet changing business needs. Provided recommendations for future capacity growth.

Assisted with architecting a migration strategy from legacy storage (Open Systems SAN) to newer storage

Experienced with EMC Networker and / or CommVault a plus

DR Planning & Design

Day to day troubleshooting of issues involving NAS or SAN storage and backups

Systems Administration Experience with Windows and Linux

Client focused, able to work independently while interacting across different teams to accomplish projects and must be detail and goal oriented dedicated to accomplish the tasks

Ability to interact with other business lines managers, technical staff and senior managers

Experience with SAN Storage, and backup strategies & technologies, NAS, Fiber Channel, and Fiber Switching over Ethernet.

Hands-on experience with production hardware life-cycle management.

Working knowledge of system hardening best practices, methods and access control methodologies.

August Schell Enterprises Senior Consulting Engineer May2011 – May2012

System Administration and Systems Architecture experience in support of distributed large-scale UNIX and/or Linux (primarily Sun Solaris and Red Hat Linux) and Microsoft Windows systems environments.

Experience with HP Server Automation 9.xx (Opsware)

Proficient in automation of common tasks with, UNIX shell scripting, batch jobs.

Proficiency with software packaging (e.g. RPM, MSI, etc.) and software distribution.

Interfaced and interacted with business teams in building solutions and providing technical support.

Possess excellent verbal and written communication skills

Self-starter who takes initiative and works well in a team environment

Ability to meet deadlines and work independently when required.

Exceptional consulting and customer service skills.

Strong technical writing skills and abilities to author documentation as required.

An understanding of how various server applications (Web Servers, databases, application servers) work together for an overall systems solution.

Cybercore Technology Senior Windows Server Administrator/Backup Administrator Jul 2008 - May 2011

Configured and maintained/patch/backup Windows 2K/2003 File servers, Application/Web application Servers-Exchange, MS SQL server 2K5, maintenance/configure Active Directory

Assisted with troubleshooting, repaired, maintained, installed and performed testing activities on various computer equipment peripheral, data communication and computer network system.

Maintained software, hardware inventory and tracking systems; monitor inventory, order, stock and store electronic components

Participated in key product evaluation and improvements as they relate to the server environment

Coordinated with the IT Manager to ensure availability and reliability of servers to meet business demands; perform file system configuration and management, perform server and networked user backups and recovery procedures

Responsible for troubleshooting and problem solving of SQL development

Responsible for implementation and release of database changes according to agreed timescales and costs

Responsible for ensuring availability and performance of the databases that support the system.

Work to ensure that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning.

Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management.

Responsible for improvement and maintenance of the databases to include rollout and upgrades

Responsible for License Management for Windows Servers for Commvault and Legato

Responsible for Backup and Restores for Commvault and Legato Backup systems

Assisted with Implementation of new Backup Infrastructure

Assisted with data maintenance of Commvault/ Legato Backup Systems

Configured Windows and Linux clients on Commvault and Legato Backup Systems

SAIC Lead SA/XMPP Senior Engineer Aug 2007 – July2008

Assisted in deploying and operating Jabber/XMPP enterprise real-time messaging systems.

Performed a variety of complex assignments associated with managing and controlling computer operating systems

Install the Jabber/Adobe Connects product on approved hardware and software platforms supported by the product. Installation of patches, License updates, and emergency updates as advised by the vendor.

Analyzed system faults, troubleshoots, and runs diagnostic tests on operating systems and hardware to detect problems

Also configure the software following the customers operational and security requirements to include Public Key Infrastructure, Secure Socket Layer encryption, basic OS hardening knowledge, and client level PKI installation.

Assisted with administers and/or oversees systems/environment solutions for multiple projects with varying schedules which are critical to the success of programs.

Create and send reports on user accounts, CPU usage and overall system upgrades. Monitor server logs and generate reports on performance.

Responsible for the technical direction, leadership, and training of less experienced staff.

Install and configure all server software and will support the installation of the client also include disaster recovery procedures ad system backup capabilities to include Network Appliance mirroring, data archive to tape unit, and flash install of application and OS. This will cover current application versions, JM 3.2.1, JMWeb 5.0.3, MomentIM 5.2.1 and Adobe Connect Professional connect_603_r37

Responsible for support of Windows 2000/Windows 2003 server and maintaining and supporting Oracle databases.

Required to maintain excellent customer service and communication skills required.

Test and evaluation of new versions and patches prior to general release on operational systems.

Support to customer queries on application-related issues to include: Account maintenance, new tools and features, client fixes (as provided by the vendor), and troubleshooting and resolutions.

Analyze new or expanded uses of collaboration features and systems, develop plans and recommendations for their use, and deliver this information to Government Task Manager. Provide 24/7 on-call support

Dynamic Research Corporation Senior Systems Engineer Sept 2006 – Aug 2007

Install the IWS product on approved hardware and software platforms supported by the product. Installation of patches, License updates, and emergency updates as advised by the vendor.

Install and configure all server software and will support the installation of the client also include disaster recovery procedures ad system backup capabilities to include Network Appliance mirroring, data archive to tape unit, and flash install of application and OS. This will cover current application versions, 2.1x, and 2.5x.

Also configure the software following the customers operational and security requirements to include Public Key Infrastructure, Secure Socket Layer encryption, basic OS hardening knowledge, and client level PKI installation.

Test and evaluation of new versions and patches prior to general release on operational systems.

Support to customer queries on application-related issues to include: Account maintenance, new tools and features, client fixes (as provided by the vendor), and troubleshooting and resolutions.

Analyze new or expanded uses of collaboration features and systems, develop plans and recommendations for their use, and deliver this information to Government Task Manager. Provide 24/7 on-call support

Headstrong Corporation Senior Systems Engineer April 2005 – Sept 2006

Developing business case procedures that the DoDIIS community will use for strategic planning, project prioritization, project portfolio management, performance evaluation, risk assessment, technology selection, and resource allocation as part of its capital planning and investment control program.

Creating new approaches to the problems of establishing adequate research and development programs, coordinates technical planning in installation activities by relating future program plans to projected requirements, and interrelating efforts of 60 new, existing, steady state IT projects through the design, engineering, integration and upgrading of existing and future ProSight technologies.

Interfaces directly with Project manager (PM), Deputy PM, engineering and network teams to ensure ProSight planning requirements comply with DIA’s Information Assurance and configuration management procedures, and DoD instructions, project on target and schedule.

Caldwell Technology Solutions Senior Network Engineer June 2003 – March 2005

Technical advisor and manager of acquisition, testing, deployment and implementation of GIG-E transformational program valued at $16M; performed operating system builds on UNIX and Win 2K Pro Windows servers and workstations, installed and configured ATM/NIC/Video cards

Organized and monitored GIG-E technical projects which span Pentagon, DIA, and Clarendon; configured approximately 6,500+ Win 2000 workstations in Win 2K and XP environment

Supervised and assigned Siebel tickets to 15 person team involved with installing software applications, multi-network switch boxes, configuring network hardware and active directory

Caldwell Technology Solutions PKI Engineer June 2003 – March 2005

Conducted technical and Public Key Infrastructure (PKI) policy analysis; established PKI guidelines and operational requirements for issuing 327 certificates to users to meet Defense In Depth initiatives

Established technical support guidelines; conducted periodic program reviews of ICARUS project tasks; and maintained ICARUS systems for 5,000 users while supervising/evaluating 10 personnel.

Wrote and executed technical transition plan; doctrine, organization, training, material, leadership, personnel and facilities (DOTLMPF) which facilitated transition from ICARUS to standard PKI.

Developed new procedures for the end-to-end operation of Information Technology systems employed by DISA customers; integrated and maintained six (6) classify software applications.

Performed system administration on NT and Unix machines, and provided advanced Tier II and III trouble shooting of ICARUS and PKI systems during the transition between the two programs.

Eagle Alliance Senior Information Systems Engineer June 2001 - May 2002

Analyzed, installed, tested, and modified system maintenance activities including system upgrades and planned outages on enterprise – wide operating system for both new and existing systems; reduced systems support problems by 30 percent.

Complied and corrected program errors, revised operating instructions, and analyzed system capabilities that resolve government client’s questions of program intent, input data requirements, and report generation associated with intelligence community’s database.

Created administrative and operational procedures that assisted in administrating, monitoring, and management of government UNIX hardware and software; troubleshooting procedures helped restore the system to optimal performance levels within two hours versus days.

Administered and maintained servers, workstations, peripherals, and email services within Windows 2000 network management procedures for a 3,150-person organization.

Provided Tier II hardware support to include basic troubleshooting and repair or desktop machines; diagnoses and corrected issues in technical support that increased customer satisfaction.

US Army Assignments/US National Guard Information Systems Engineer May 1996-June 2004

Directed the acquisition, program management, and execution of satellite communications equipment in excess of $3.5 million that enabled on time delivery across five military locations; consistently maintained less that one percent overstock balance for 500 repairable parts.

Led system engineering team in translating requirements into operational capabilities, developing change requests, tested and validated application program interfaces (APIs), and databases; deployed $12.2million WAN system across the State of Maryland and nine (9) National Guard units.

Planned and directed the application and training of $9.8 million worth of emerging classified and business technologies designed to ensure that Army information systems and services keep pace with changing military strategy, budgetary constraints, and evolving technology trends.

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