Supply Chain Customer Service

Supply Chain Manager

Customer centric leader with 24 years business experience and 14 years leadership experience in the supply chain field. Effective communicator with all levels and disciplines in a matrix organization. Self-motivated, analytical problem solver able to build effective teams to identify and reduce inefficiencies in business processes.

Relevant Skills

• APICS CSCP Certified

• Inventory Management- WMS

• Certified 49 CFR, IATA, IMDG

• ISO 9001 Management Team

• Continuous Improvement/Lean

• Transportation Management

• Budgeting & Forecasting

• LTL, FTL, Intermodal, Sea, Air

• Export/Import Management- AES

• Facility Management

• P&L, Balance Sheet

• Payroll (ADP & Paychex)

• SAP

• JD Edwards (JDE)

• Chempax (ERP)

• Mentoring/Team Building

Employment History

Calumet Specialty Products Partners, L.P. - Bel-Ray Company, LLC. – Farmingdale, NJ April 2012-Present

Branded and Packaging Division - Specialty lubricant manufacturer providing premium products to the mining, industrial and power sports industry

(December 2013 -Bel-Ray Company was acquired by Calumet Specialty Products Partners, LP)

Transportation/Distribution Manager November 2015 - Present

Transportation Manager December 2013-November 2015

Director of Logistics April 2012 – December 2013

Direct the distribution and warehouse operations of packaged finished goods and raw materials including order picking, receipt of inbound raw materials and movement of materials between warehouses and throughout the plant. Assure these operations are performed in an efficient and safe manner utilizing RF scanning devices and ERP system. Lead team of logistics staff for two warehouses, including shipping managers, export coordinator, order pickers, material handlers, tank farm operators, and receiving personnel.

Reduced order lead time by 36.5%

Reduced Quality Non-conformances (order picking and shipping errors) by 78% resulting in 99.93% order picking accuracy and reduction of Non-conformance cost by $140,000 per year

Improved efficiency of export documentation process by reducing unnecessary steps

Collaborate in cross functional team with all departments to improve supply chain and on-time order fulfillment

Headed Corporate LTL RFP which resulted in reduction of annual freight spend by 10% equating to $ 825,000

Division Supply Chain Subject Matter Expert (SME) for SAP development. Post SAP implementation superuser and trainer

Support corporate HSE as Subject Matter Expert (SME) for shipping of Hazmat and Non-Haz by air. Developed corporate procedure for shipping materials by air

J.J.L.L., Inc. (t/a Team Worldwide) – Elizabeth, NJ July 1993-April 2012

Diversified global logistics provider offering freight forwarding and distribution solutions by land, air and sea.

Vice-President - Partner/Owner – EWR Branch

Directed logistics and warehouse operations for full service 3PL/freight forwarding company. Maintained financial records, recruited, interviewed, hired, and trained staff. Resolved customer service issues when escalation was required. Provided leadership and direction to employees with emphasis on complete customer satisfaction through delivery of outstanding service

Full P&L responsibility, management of cash flow and accounting personnel

Coordinated warehouse relocation which allowed company to increase 3PL opportunities. Negotiated lease, managed office remodeling and coordinated move of all inventory and office furniture as well as IT infrastructure

Managed team of drivers and owner-operators to support local pickup and delivery in the NJ/metro NYC region

Collaborated with IT department to develop tracking reports which resulted in 50% reduction of time required to accurately track shipments. Managed implementation of new accounting software package

Proposed and collaborated with IT department to develop program to upload shipment data to create new shipment records directly from Excel, reducing data entry time by up to 75% for our largest customer

Education & Certifications

New Jersey Institute of Technology, Newark, New Jersey – Bachelor of Science, Mechanical Engineering

Certified 49CFR, IATA, IMDG

CSCP – Certified Supply Chain Professional – APICS Supply Chain Council

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