Microsoft Office Data Entry

Motivated, with significant skills and a broad range of expertise in clerical office, mail room and computer trouble-shooting positions.

Can-do Attitude.

Effective in maintaining confidentiality of information that protects the organization.

Good Sense of Humor

Experience

Administrative Asst. Ron Phares & Company 2008 Present

Workstation Setup / Deployment of new systems (Windows XP, 7)

Troubleshooting operating systems (Windows 9x/nt/2k/me, XP, Vista, 7)

Data Backup / Restore (Computer Image backups using Norton Ghost)

Software upgrades and patches (Microsoft Office 2003 - 2010, Norton Anti-Virus)

Maintaining and cleaning systems (virus/malware removal).

Company E-mail upkeep and troubleshooting (Microsoft Outlook)

Transcribing Adjuster Reports

Printer Support (Jams, Toner / Ink replacement, part replacement, networking)

Answering employee computing inquires.

Training employees on all the computers and Company designed software.

Word Processing Investigative Reports

Responsible for company computers, keeping the company computers running smoothly as possible.

General Office World Wide Investigations La Canada, CA 2003 to 2008

Managed incoming & outgoing mail

Took Assignments off the Company Website

Entered New Assignments into Company Software

Transcribed Investigative Assignments

Transferred Investigative photos to email ready condition

Data Entry

Dispatcher Ron Phares & Company Apex Auto Appraisals, La Canada 1997 - 2003

Organized Appraiser's Schedule

Work within the portals of Assigned Clients

Billing for Appraisal Services

Assisting other employees

Assisted Body Shop with Supplements

Education

Bachelor's Degree in Social Sciences; CSUN, Los Angeles, CA (2010)

Skills

Software: Windows 9x/nt/2k/XP/Vista/7, Windows Server 2003/2008, Unix/Linux based systems,

Microsoft Office Suite, Norton & Various Anti-Virus programs, Norton Ghost, MS DOS, Internet Explorer, Mozilla/Firefox, Google Chrome, VMware, Adobe Creative Suite CS4. Stop & Go Dictation Program, Virtual Claims Adjusters software.

Hardware: Printers, Phone installation, Tablets, Projectors, Notebooks, PDAs, PC/LINUX desktops & servers

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