Quality Assurance Engineer

Annalisa Minichiello 206-***-**** **********@*****.***

Expert in QA for apps, games and digital media technology across all mobile OS and hardware platforms

SUMMARY & SKILLS

Over 10 years’ experience in the software industry across Web, Desktop and Mobile platforms.

Familiar with Software Development Life Cycle end to end with vast experience working in Agile environments.

Expert in product globalization and localization.

Skilled at handling multiple complex projects, including shifting priorities and responsibilities.

Creative problem-solver, adaptable to fast changes in the industry.

Quality Assurance ● Test plans creation ● Testing ● Test cases creation● Test cases verification ● Scrum ● Agile Methodologies ● Jira ● Integration ● Cloud Computing ● Xcode ● Android Studio ● Software Development Life Cycle ● Couching/training ● Planning ● Project Management ● Vendor Relations ● Communication ● Linguistics ● Globalization ● Localization ● Italian Translation, Verification, Editing ● New Relic ● Android ● iOS ● SDLC ● Git Hub ● Wireshark ● Fiddler

PROFESSIONAL EXPERIENCE

DISNEY PARKS AND RESORTS ONLINE (Seattle, WA) February 2016 – Present

Mobile QA Engineer Lead for Android app- Contractor through Accenture

Quality Assurance for 3 in market main released versions of MDX (Walt Disney World) Mobile application on Android platform

Drafted and managed Test Cases based on feature’s User Stories and Business Requirements

Filed defects in Jira and followed up on them throughout the product life cycle.

Maintained and updated the TRD document (Test Requirements Document) for each release.

Reported on a Daily and Weekly basis Team Test Cases created and executed, User Stories verified and filed issues for large Audit.

Conducted code fix verifications, debugging, and troubleshooting for bugs and build crashes.

Executed full regression tests in various test environments for Release Candidates and conducted smoke testing on RTM versions.

Collaborated on a daily basis with Developers, Product Owners, Project/Program managers and the Triage team.

DISNEY PARKS AND RESORTS ONLINE (Seattle, WA) March 2015 – February 2016

Mobile QA Engineer for iOS app- Contractor through Accenture

Quality Assurance for 4 in market released versions of Disney’s DLR (Disney Land Resort) Mobile application on iOS platform

Drafted and managed Test Cases based on feature’s User Stories and Business Requirements

Filed defects in Jira and followed up on them throughout the product life cycle.

Conducted code fix verifications, debugging, and troubleshooting for bugs and build crashes.

Executed full regression tests in various test environments for Release Candidates and conducted smoke testing on RTM versions.

Collaborated on a daily basis with Developers, Product Owners, Project/Program managers and the Triage team.

REALNETWORKS (Seattle, WA) – 2008 – 2014

Software Test Engineer

Quality Assurance for RealPlayer, RealMusic, Rhapsody, Game House products and RealPlayer Cloud

Creation and verification of test plans and test cases for several versions of RealPlayer and related modules

Planning and implementation of test process for localized versions, including UI and functionality testing

Running of daily build verification tests, bug reporting and regression

End-to-end interaction of all RP Cloud modules with regards to functionality, UI display and linguistics

Testing main functionality of web-based app components while uploading and sharing diverse file types across mobile platforms with one and\or multiple users.

Localization Project Management for RealPlayer Cloud

Planning and implementation of test process for localized versions

Coordination with offices in Europe and US for translation deliveries

Worked closely with development teams to resolve functional and localization issues

Overall Maintenance of Legacy Products

Stability and performance verification after each software integration

Full acceptance test passes for major/minor product releases

Responsible for reproducing and verifying fixes of all security defects for RealPlayer

MICROSOFT (Redmond, WA) – 03/ 2007- 03/2008

Localization Software Test Engineer - Contractor through Volt (Redmond, WA)

Localization Testing for Microsoft Operations Manager for 10 languages (JA, DE, CHS, CHT, KO, FR, RU, ES, IT, PT)

Black Box Testing

Off Site Customer Bug Reproduction

Computer\Server Setup and Support

Manual Testing and Command and Batch File Automation

MICROSOFT (Redmond, WA) - 07/ 2005- 10/2005

Localization Software Test Engineer - Contractor through SimbioSys (Bellevue, WA)

Testing for Xbox 360 Dashboard and XBoxLive.com

Website localization and language verification, testing, implementation and maintenance. Bugs reporting, tracking and regressing.

AVANTGO PDA (Bellevue, WA) - 12/2003- 06/2004

Localization Software Test Engineer - Contractor through SimbioSys (Bellevue, WA)

QA for the Italian market for web based AvantGo mobile PDA (Personal digital assistants) file synchronization service project for smartphones

Ad hoc testing, test cases execution, bug tracking and regression

MICROSOFT (Redmond, WA) 06/ 2002- 10/2003

Software Tester/Localizer - Contractor through Volt - (Redmond, WA)

Tester of Microsoft Xbox 360 console

Translated software strings and fixed localization and translation bugs using LocStudio

Identified, reproduced and regressed bugs for Xbox console/dash using MS Raid

ITALIAN LANGUAGE - Teacher

SHORELINE COMMUNITY COLLEGE (Shoreline, WA) - 10/2004 - 03/2007

BELLEVUE COMMUNITY COLLEGE (Bellevue, WA) - 10/2003 - 03/2007

Dante Alighieri Society of Washington, SEATTLE UNIVERSITY (Seattle, WA) - 10/2002 - 03/2007

TRANSLATOR / INTERPRETER

SMALL WORLD PUBLICATIONS (Bellevue, WA) - 10/ 2006- 10/2007

LANGUAGE SERVICES ASSOCIATES - 10/ 2006- 10/2007

EDUCATION

Diploma of Classic Studies, LICEO CLASSICO F. DE SANCTIS, Salerno, Italy

Music Degree, CONSERVATORY OF MUSIC, Sassari, Italy

Master class, UNIVERSITY OF BUDAPEST, Hungary (Kodaly method for Music Teachers)

Exam for Music Education Teachers (Teacher’s Certificate), Salerno, Italy

Certificate in Translation and Interpreting, BELLEVUE COMMUNITY COLLEGE

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