IT Manager

Location:

Salary:

$50,000

Posted:

February 07, 2017

Austin R. Culver

Cumming, Georgia 30040

******.******@*****.***

https://www.linkedin.com/in/austin-culver-857a1698

Objective

Business Analyst or IT Management position in the greater Atlanta market

Summary

4+ Years of Leadership Experience in a Retail Setting

4+ Years of Mac and iOS Diagnosis and Repair

4+ Years of IT Management

BS in Computer Science with a Minor in Business Administration

Proficient with MS Office Suite, Mac & Windows OS, DropBox, Google Business Applications, Eclipse, Visual Studio, Java, C++

Certifications: Apple Certified Master Technician

Education

Bachelor of Science in Computer Science with a Minor in Business Administration, August 2016

University of North Georgia, Dahlonega, Georgia

Graduated with a GPA of 3.3 on a 4.0 scale

Concentration in Information Security

Courses included:

Software Engineering Object-Oriented Development

Operating Systems Design Computer Security

Java Development Computer Forensics

C/C++ Programming Network Security

Experience

Store Manager, January 2013-Present

SimplyMac, Cumming, Georgia

Recognized as a top-performing Store Manager in all 3 categories of Sales, Service, & Operations

Awarded Premium Service Provider past 3 years from Apple for store location – Highest Tier for an Authorized Apple Service Specialist

Actively diagnose & repair Mac and iOS devices

Assisted in the establishment of a Company CRM to manage B2B partnerships

Finished 3rd in the East Region for 2016 Fiscal Q4 and exceeded Gross Profit goal by 15%

Finished 4th in the Company & 1st in the East Region for 2016 Fiscal Q2 and led the Region on Tax Free Weekend

Personally finished 2015 Fiscal Q4 1st in the Company for most consecutive Promoters on NPS

Computer Sales Representative, August 2012 to January 2013

OfficeMax, Cumming, Georgia

Assisted clients with computer sales & support

Provided Microsoft Office & Windows OS support