Manager Customer Service

Lionel Buenaventura cell 678-***-****

**** ***** ****** – No. 30 home 806-***-****

Lubbock, Texas 79424 ******************@*****.***

MANUFACTURING OPERATIONS PROFESSIONAL

Broad and successful career in operations management, currently with Tyco Fire Protection Products, a $2 billion business unit of $10 billion Tyco Fire & Security enterprise. Background includes leadership roles in manufacturing engineering, production, quality assurance, supply chain, and maintenance. Skilled at translating high-level enterprise goals into specific, multi-level operational metrics. Strong record of delivering on P&L commitments. Expert problem-solver, proficient at navigating through noise and complexity. Significant experience in consolidating and right-sizing manufacturing operations. Core competencies include:

• application of technology

• project management

• process development

• deployment of lean & 6σ techniques

• new product introduction

• safety culture transformation

PROFESSIONAL EXPERIENCE

Tyco Fire Protection Products, a wholly owned subsidiary of Tyco Fire & Security 2008-present Director of Operations, Lubbock, TX July 2008 - present Reports to Global Director of Operations. Recruited to lead fire-sprinkler manufacturing operations, comprising three focus factories, manufacturing engineering, quality assurance, sourcing, inventory planning & control, maintenance, cost accounting, HR and EH&S. Responsible for $90MM COS P&L.

• Lead safety culture transformation, resulting in 89% reduction in TRIR (2.8 to 0.3)

• Delivered $14.5MM in cost-out savings through VA/VE & automation projects

• Reduced aggregate standard cost by 8%

• Improved inventory turns and service-level

• Co-led a number of significant new product launches aimed at accelerating growth and innovation Carrier Corporation, a wholly owned subsidiary of United Technologies Corporation 2001-2008 Plant Manager, Stone Mountain, GA September 2005 - July 2008 Reported to GM of Carlyle Compressor Division. Promoted to lead compressor assembly operations with annual sales of $150MM. Full P&L responsibilities. Duties included leadership of customer service, S&OP, sourcing, inventory planning & control, manufacturing, manufacturing engineering, maintenance, quality assurance, logistics

& distribution, cost accounting, HR and EH&S activities.

• Awarded ACE Site Silver Certification

• Co-led global manufacturing rationalization (relocated assembly lines to China and Georgia).

• Launched new screw compressor assembly operations

• Reduced material spend through development of low cost sources in China

• Reduced working capital through VMI, consignment, kanbans, and point of use storage

• Reduced L&D spend through 3PL

• Co-led integration of compressor-remanufacturing acquisition and staffing of greenfield compressor plant Operations Manager, Stone Mountain, GA May 2003 - September 2005 Reported to Plant Manager. Promoted to lead compressor manufacturing operations, including S&OP, customer service, sourcing, inventory planning & control, manufacturing, logistics & distribution. Lionel Buenaventura Page 2

Materials Manager, Stone Mountain, GA February 2001 – May 2003 Reported to Plant Manager. Recruited to manage materials management activities in a greenfield compressor plant start-up, including customer service, sourcing, inventory planning & control, logistics & distribution. Composite Technologies Company, a wholly owned subsidiary of Modern Technologies Inc. 1997-2001 Plant Manager, Dayton, OH June 1997 - February 2001 Reported to GM. Recruited to lead manufacturing operations in a plastic compression molding company start-up. Areas of responsibility included sourcing, production, quality assurance, material control, and maintenance.

• Provided structure and rigor to the organization

• Developed a metrics-driven culture

• Drove operational excellence through deployment of lean and six sigma techniques

• Lead ISO 9002 preparation and registration activities Our-Way, Inc., a privately held, authorized remanufacturer of Carrier & Copeland compressors 1993-1997 Engineering Services Manager, Tucker, GA September 1993 - June 1997 Reported to President and to Executive VP. Recruited to lead engineering, quality assurance, and maintenance activities.

• Instrumental in landing contract to manufacture new compressors for York International

• Obtained ISO 9002 registration

Copeland Corporation, a wholly owned subsidiary of Emerson Electric Company 1982-1993 Manufacturing Services Manager, Hartselle, AL December 1989 – September 1993 Reported to Plant Manager. Promoted to lead manufacturing engineering and maintenance activities in Copeland’s flagship hermetic compressor plant.

• Established manufacturing engineering and project management rigor

• Implemented preventive and predictive maintenance Production Manager - Machining, Sidney, OH August 1987 – December 1989 Reported to Plant Manager. Promoted to lead proprietary machining operations in Scroll Pilot Plant.

• Staffed & ramped up production

• Piloted lean manufacturing concepts in a union shop Advanced Manufacturing Engineer, Sidney, OH September 1982 – August 1987 Reported to Advanced Manufacturing Engineering Manager. Conceived, developed and applied state-of-the-art manufacturing processes and cellular manufacturing techniques related to new product development. Worked in concurrent-engineering environment. Involved in three major new product programs.

• Specified, installed, and qualified $6MM capital equipment in support of new product introductions EDUCATION

Darden Executive Leadership Program Certificate, University of Virginia Bachelor of Science in Mechanical Engineering, University of the Philippines

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