Quality Assurance Customer Care

Richard Lucas Schinkel

********@*****.*** 905-***-**** Bonita Springs, FL

Summary

Motivated and hardworking new graduate with practical and academic experience in radiation therapy. Excellent communicator who works well independently and as part of a team. Competent problem solver and critical thinker focused on delivering effective patient and family centered care.

Education

McMaster University/Mohawk College – Hamilton, ON September 2012 - April 2016

Bachelor of Medical Radiation Sciences

Advanced College Diploma of Health Sciences, Radiation Therapy Specialization

Work Experience

Waterfront Supervisor - Rocky Crest Golf Resort – MacTier, ON May 2016 – September 2016

Promoted to position within a two month period due to leadership and customer care skills

Managed up to 15 staff and coordinated tasks in an organized manner

Implemented waterfront and recreational activities to engage resort guests

Organized protocols and oversaw operations for the recreation department

Radiation Therapy Student - Juravinski Cancer Centre – Hamilton, ON September 2015 – April 2016

Demonstrated practical skills delivering accurate radiation treatments and simulations

Excelled at patient set ups, image matching, patient monitoring, and quality assurance procedures

Routinely assessed patient side effects and provided appropriate interventions to improve overall patient care

Gained skills in CT simulation, HDR Brachytherapy, Mould Room, and Treatment Planning

Radiation Therapy Student - London Regional Cancer Program – London, ON May 2014 – August 2014

Developed practical skills by performing and observing radiation therapy treatments

Implemented the principles of infection control and ALARA as per hospital policy

Worked effectively as a member of the interdisciplinary team to deliver exemplary patient care

Head Counselor and Supervisor – YMCA – Fort Erie, ON May 2009 – August 2013

Effectively managed and communicated with up to 40 staff, volunteers, and youth

Implemented organized events and group activities

Handled critical incident reports and health reports in accordance with company procedure

Certifications and Technical Skills

Standard First Aid and CPR HCP certified

BLS certified

ARRT (T) and Florida Department of Health certified

Competent with Varian TrueBeam and Clinac iX Linear Accelerators

Experience using Philips Brilliant Big Bore CT Scanner

Familiar with both MOSAIQ and ARIA

Life Experience

Backpacked Southeast Asia for three months to Thailand, Laos, Vietnam, Cambodia, Malaysia, and Indonesia

“Tough Mudder” obstacle course and marathon competitor

Guitarist and recorded musician

Contact this candidate