Customer Service, Accounts Payable/Receivable, HR assistant

TERRI POPP

**** ******* ***** (C) ***/***-****

Rockford, Illinois 61109 **********@*****.***

receptionist /Payroll / Secretary / Bookkeeper / Switchboard/Office Manager /

Accounts Payable / Accounts Receivable /Human Resources/Customer Service

Customer Service

Receptionist

Human Resource Assisting

Staff Training

Data Entry

Payroll, Per diem, I9, W9

Problem Solving

Rental Contracts

Vendor Relations

Inventory Management

Invoicing Accounts Payable/Receivable

Year End Reporting

Bookkeeping/Accounting

Account Management

Account Reconciliation

Reporting Month-end Closings

General Ledger

UPS, FEDEX, and LTL

Computer Knowledge: Microsoft Office programs including Word, Excel, Power Point, Outlook. Software proficiency in Lawson and Tax programs, Citrix and QuickBooks Programs, AS400, Athena Medical, YMS software, Certificate in Senior in-home Care

Professional Experience – Overview

Receptionist

Receptionist/Greeting and directing clients to appropriate office-answering questions

Answered and forwarded incoming calls from multi line switchboard

Human Resources - Payroll

Processed hourly employees time sheets either entered or uploaded into computer for accounting dept.

Processed PerDiem for pilots and flight attendants

Made sure vacation and pto time was entered correctly for payment on correct check

Assisted Human Resources with interviews, new hire/oriention packets(tax withholdings, insurance forms etc

Assured correct information was provided for leave of absence, tracked employee call in’s and no shows.

insurance issues, employ deductions

Accounts Payable/Accounts Receivable

Managed Payables in Quickbooks including printing of purchase orders and invoices matching to information in computer, verifying purchase orders and invoices for correct extentions and totals including discounts, coding for computer entry, printing weekly payables, printing/issuing checks, expense-control procedures, posting of dollars to appropriate accounts, billing, fuel surcharges, disbursements, and finance charges

Accounts Receivables matching incoming payments to vendor and invoice(s) – applying correct full or partial credit to open receivable then adjusting balance due in Quickbooks

Completed damage claims against suppliers to receive credit for merchandise. Completed monthly follow-up of journal entries to assure proper credit

Office Manager – Secretary – Bookkeeper - Accounting

Kept track of utilities and cell phones on excel spreadsheet to track monthly charges by location

Printed weekly and end of month reports for approval, corrected journal entries

Processing of letters and memo’s

Processing of incoming and outgoing mail

Ensured W9’s on file in Lawson for all vendors

Ran Report, Printed and mailed 1096’s each February for all companies affiliated with Ryan prior to January 31st deadline

Processing rental contract – rental dates and deposits, final payment and damage deposits

Supervised collection and interpretation of data for claims, inventory, invoicing, and shipping and receiving. Monitored procedures to eliminate duplications of paperwork and hard files. Analyzed spreadsheets

Confirmed purchase orders amount against receiving records. Filed claims for shortages/overages. Released payments from home office to suppliers. Approved monthly paperwork for inventory dollars

Shipping/Receiving

Completed Bill of Ladings, processed and approved freight bills for correct billing and counts. Acted as store liaison with Common Carriers and UPS

Checking in trucks and aircraft both inbound and outbound for times, pallet count, trailer seals

Worked with customers to assure warranty work performed in timely manner

Maintained accurate records for on hand counts, ordering turn around and minimum order quantities and dollars

Accomplishments

Discovered utilities and communications that were never cancelled when hanger locations moved – contacted correct office for turning off – saving 1000.00s per month

Saved company over $10,000 on returns from one vendor

Closed year end audit within .00001% of $1,243,000

Maintained monthly markdown budget for store profit

Traveled to other districts and stores to perform high shrink reviews

Education

ROCK VALLEY COLLEGE, Rockford, Illinois

Certificate in Accounting, Bookkeeping and Payroll

Completed coursework in Business Management, Business Taxes, Office Machines,

Word Processing and Advertising & Promotions

Certified Wedding and Event Coordinator and Planner

Employment History

Pennicle Logistics Admin Assistant/software trainer 2016-present

Floral designer and wedding rentals Weddings Unlimited by Terri 2000-present

Accounts Payable/Data Entry/HR Ryan International Airlines, Rockford, IL 2006 - 2012

Accounts Representative Road link, Rochelle, IL 2006

Claims Manager Wal-Mart, Rockford, IL 1990 – 2006

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