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Engineer Technical Support

Location:
Bridgewater, NJ
Posted:
February 08, 2017

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Resume:

RUBY A. MANALO

Bridgewater, NJ ***** 908-***-****

acyp86@r.postjobfree.com

SOFTWARE DEVELOPMENT ENGINEER, CSM

DATA PROCESSING PROGRAMMING

Technical expert, experience working within realm of finance and insurance, utilizing superior skills in analysis, debugging, and problem solving. Detail-oriented and schedule driven, implementing creative solutions and meeting objectives.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Bank of America, Pennington NJ August 2016 - Present Consultant, Sales Performance and Finance Technology Currently working with the Private Client Support System (PCSS), specifically in the Global Production Analysis and Compensation System (GPACS). Assigned to work on the Financial Consultant’s (FC) Compensation Planner which is the business planning tool that determines the FC’s current situation and evaluates his plan accordingly to maximize benefits.

• Converted the creation of a manual Production Management Performance report from ex- cel to a mainframe monthly process.

• Created new history table and metrics table to store Financial Advisers monthly informa- tion

• Data mapping of financial and non-financial information from excel reports to DB2 data- base

• Supported Cobol2 to Cobol 5 conversion of batch programs and stored procedures METLIFE, Somerset, NJ 2000 – March 2016

Software Development Engineer II, Compensation

Senior Development Engineer with 15+ years of technical programming experience and 7 years of systems analysis experience.

Languages: VS COBOL II, COBOL, COBOL / CICS

Data Struc-

tures:

DB2, VSAM

Utilities: Syncsort, Dfsort, Iebgener, IDCAMS, SDSF, ISPF, SPF / PC, TSO, SPUFI, QMF, Eztrieve, Fileaid, Microsoft Office (Word, Excel, PowerPoint), FTP, Endevor, Pan- valet, Changeman, DB2 Connect, AQT, SQLDBX, AIRS, SQL Provide estimate, analysis, functional requirements, and technical requirements for new product projects, compensation plan changes, and maintenance. Work simultaneously on different projects while being on schedule on all phases of the Software Development Life Cycle (SDLC). Work with business partners, project leads, and programmers in creating and analyzing project requirements. Lead functional walk-throughs to ensure quality in deliverables. Assisted business partners in defin- ing test areas for test plan preparations, and provided post-production implementation verification and support to guarantee system quality. Provide technical support to offshore production support team.

• Participated in Project Fury / Project Fusion, integrating all distribution channels and ensuring realigned agents follow appropriate compensation requirements thru analysis, table design, and program development.

• Met financial objectives by designing and redesigning tables to accommodate required com- pensation changes for the company's different distribution channels and payment methods.

• Ensured accuracy in agent compensation through analysis, creation of functional require- ments, coding, and testing for the following administrative system conversions – Annuity Host system to Wealth Management Accelerator system (wMA), Broker Commission System (BCS) to PMACS, select annuity products from Relational Product System (RPS) to Fascore (third party administration system; non-MET), SFG contracts to RPS, and contracts housed in AS400 into mainframe.

• Participated in the development of the company's SAF (Strategic Adjustment Facility), a web based adjustment screen that connects to mainframe tables thru stored procedures

• Successfully automated bonus payments for agents by creating new jobs and schedules such that each new procedure flows thru existing processes

• Oversaw analysis, creation of technical specifications, coding, and testing for new product de- velopments, guaranteeing accuracy in payments.

• Ran QA cycles for the company's Field Compensation Accumulation System, which involves migrating production data into test environments for several data tables, processing these data, and analyzing issues when they arise in test

• Enhanced streamlined processing of all agent commission configurations by compiling data- base of aggregate information, creating history database for contracts that paid split commis- sions.

• Created CICS online transaction system for annuity compensation, allowing business unit to view commission history, split agent history, and manually handle batch processing errors.

• Trained business units in using the CICS online transaction system

• Minimized system downtime by supporting processing both during production cycles and post deployments.

MERRILL LYNCH, Somerset, NJ 1998-2000

Programmer / Analyst, Retirement System

Coded and tested programs for the Retirement System. Participated in the Y2K initiative. Used COBOL, JCL/PROCS, DB2, VSAM, TSO/ISPF utilities, and Endevor for the project developments and maintenance programs.

NEW YORK CITY BOARD OF EDUCATION (BOE), Brooklyn, NY 1994-1998 Consultant, Employee Information System

Coded and tested programs for the Employee Information System and Budget System. Used COBOL, JCL/PROCS, VSAM files, DB2 tables, TSO/ISPF, Fileaid and Sort Utilities. BANK OF THE PHILIPPINE ISLANDS, Makati, Philippines Mainframe Programmer, Commercial Loans

Certificates

Certified Scrum Master, August 2016

Scrum Alliance

EDUCATION

Bachelor of Science (BS), Management, Ateneo de Manila University, Philippines



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