Jason Gaulke
Forest Lake, MN *5025
Email: *******@***.***
(C) 651-***-****
Summary
Experienced Broadband Technician with 16 years of expertise in troubleshooting, diagnostics and customer service. Successful in networking and telecommunications repair.
Highlights
Customer service oriented
Self-starter
Troubleshooting
Strong attention to detail
Proficient in blueprint interpretation
Mechanically inclined
Accomplishments
Assisted in training 30+ new service technicians. Responded to and resolved and average of seven service requests per day. Trained in fiber optic installation.
Experience
CenturyLink 04/2000 – 12/2016
Broadband Technician – Installation, maintain and repair telecommunication systems. Proficient in Ethernet and Wireless network installation of homes and businesses. Repair of network infrastructure and experienced in pre-wire of homes and businesses. Troubleshooting, installation and repair internet connections. Fiber optic installation, splicing, diagnostics and repair. Modem installation and programming. In-home installation of coaxial cable network for television services. Installation and repair of file sharing and printer network.
Installation and Repair Technician – Installation and repair of telephony systems, including inside and outside plant repair. Proficient with DSP965, HST3000, Blasters and Throwmaster diagnostic meters. Experienced in pair-gain and integrated pair-gain systems. Trained in positron high voltage protective system for power plant demarcation.
Apollo Systems 1997– 2000
Field Repair Technician – Installation and repair of alarm systems, CCTV systems, home audio and theater systems, pre-wiring of new homes. Educate customers on how to operate the systems. Training of new installation technicians.
Certifications and Licenses:
Refrigeration License
Power Limited