Computer Science Active Directory

Austin Venechuk

Eager / Motivated / Determined

***** **** ****** ***** ***** Surprise, AZ 85374

623-***-**** **********@*****.***

www.linkedin.com/pub/austin-venechuk/97/740/33a

Skills

• CompTIA A+, Net+, Windows MCSA 7 & 10 certified

• Fluent with Firewall setup of Sophos, Dell SonicWall, Fortinet

• Familiarity of Active Directory (AD), Group Policy Objects (GPO), Remote Desktop Connection (RDP), PowerShell, Exchange/Office 365

• Exuberant knowledge of Windows operating systems; XP, 7, 8, 10, Windows Server 2008 & 2012

• Practical experience of networking (TCP/IP), routers/switches, firewall and DNS Work

Teamlogic IT

Tier 2 Analyst 2016 - Present

Setup, troubleshooting of Windows servers, GPO’s, firewalls & routers

High-paced, dynamic work environment with over 150 companies maintained daily; Resolved tickets, managed backups, administered solutions to critical issues

Optimized work flow and procedural steps for 30% reduced “ticket limbo” Phoenix Medical Group

Assistant Network Administrator & Faculties Director 2015 - 2016

• On call 24/7 for wide-range of computer, network, property related issues resulting in decreased downtime for doctors and more fluid patient interactions

• Use of network diagnosing and remote access tools to resolve unique electronic health record (EHR), Citrix systems, general computer troubleshooting

• Assisted and coordinated with the development of new Surprise office location Computer & Appliance Repair Shop

Computer Repair Technician 2010 - 2015

• Daily repair & installation of consumer hardware: printers, routers, modems, PC’s

• Worked with several businesses in setting up servers, user accounts & backups

• Redesigned procedural checklist for more efficient use of technicians time Education

Estrella Mountain Community College

Associates in Computer Science (Graduated With Honors) May 2014 Dysart High School

Diploma June 2012

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