` `MARC L. TIPTON
**** ******* *****South Euclid, Ohio 44121*216-***-****
********@*****.***
PROFESSIONAL SUMMARY
Personable Customer Service Specialist with experience in delivering excellent customer service with over ten years of experience. Strong spoken and written communication skills and known for the ability to assist others in resolving client issues.
EDUCATION
Safeserve Certified, Travel Backers Certified, Gold Service Certified
ITT Technical Institute, Cleveland, Ohio
Studied computer drafting and design.
Charles F. Brush High School, Lyndhurst, Ohio –Graduation 1997
EMPLOYMENT HISTORY
Paint Foreman Precision Home Pro – 6/05 to 5/14
Trained crew members in painting techniques
Supervised the purchasing of supplies needed for each project
Supervised tasks to be performed by all crew
Server Winking Lizard Tavern – 5/14 to 4/15
Provided outstanding customer service to all guests
Senior Project Manager Top Tier Contracting – 4/15 to Present
Secured clients for home improvement projects
Insured that customers were completely satisfied with project implementation
REFERENCES
Robert Debase – co-worker Precision Home Pro
Brandon Burke – owner Top Tier Contracting
Joe Fink-owner Precision Home Pro