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Sql Server Technical Support

Location:
Tecumseh, MI, 49286
Posted:
February 06, 2017

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Resume:

Availability: Now

Job Type: Permanent

Work Schedule: Full-Time

Salary: Negotiable

CAREER GOAL

Technical dedicated professional with twenty seven years of experience and exceptional analytical, problem-solving and communication skills looking to secure a Database Administrator or Computer Programmer position.

RELATED SKILLS:

Working on learning Java, Javascript, and powershell.

I have knowledge of banking industry terms, laws and file formats: BAI, NACHA, SWIFT and other delimited file formats.

I have the ability and desire to learn new applications & processes also, flexibility to adopt new, changed and improve processes.

Computer Programming with the following Languages: BASIC, COBOL, RPG II & III, dBase III PLUS, IPL, MS Access, MS SQL Server 2010, MS SQL Server 2012, MS SQL Server 2014, VPN, Tunnel with a Bastian Server, SharePoint, HTML, Unix, FTP, SFTP, TCP/IP, Active Director.

Software packages used: Microsoft Office 365, Excel Pivot Table, ProComm, Windows 7, Windows Server 2003, Windows Server 2008 and Window Server 2012.

WORK EXPERIENCE:

I have worked for same banking vendor division which has been owned by ADP Inc., M&I Bank, Metavante, and FIS Global for 27 years.

FIS Global

Cash Express

5430 Data Court, Suite 100

Ann Arbor, MI 48108

Computer System Analyst II November 2007 - November 2016

Service Delivery Group

The position entails programming of Batch scripted processes and providing technical support to the Application Programmers, Client Support, QA, Project Implementation staff and computer servers.

Gather stats on software usage to make month end report in MS Excel with 13 tabs for management using delimited files, MS SQL Server 2014 and MS Excel.

I have installed MS SQL Server 2010, MS SQL Server 2012, and MS SQL Server 2014.

I have attached and detach databases to MS SQL Servers.

Monitor disk space on MS SQL Server databases and compact MS SQL databases as needed.

I have written MS SQL queries.

I have setup tunneling using Putty for TCP/IP, FTP and MS SQL server through a Bastion Server.

I have provided on call support 24/7 of coworkers and computer systems via cell with voice and email.

I have test new version of software.

I work well in a team or on my own.

Metavante, Ann Arbor, MI

Senior Computer System Analyst / Project Manager October 1998 - November 2007

Project Implementation Group

The position entails programming of Batch scripted processes and providing technical support to the Application Programmers, Client Support, QA and Project Implementation staff.

I perform most of the file upload and download communication testing using Bysinc, Xmodem, and FTP. I analysis issues and take corrective action to fix the issues.

I have managed many different projects from small to large.

ADP, Ann Arbor, MI

Client/Technical Support November 1995 – October 1998

The position was Afternoons during the ACH processing time.

I had a few bank assigned directly to me and took care of the whole business at night by myself.

The position entailed fixing batch control files and taking corrective action.

I provided phone support to all the clients at night via beeper. I standardized all batch (scripting) control files.

Hardware system supported were VAX clusters, SC40s, and PCs. Operating systems used VMS, TOPS10, DOS, WINDOWS, and WINDOWS NT.

ADP, Ann Arbor, MI

BE PC Hotline Specialist I November 1993 – November 1995

Provided telephone support for Business Express product which included assisting in the installation of PC software, answering client questions on software functionalities, troubleshooting PC hardware and software problems and provide quality assurance on setups.

ADP, Ann Arbor, MI

Senior Computer Operator September 1989 - November 1993

I was responsible for monitoring systems, trouble shooting system problems, and taking corrective action.

I was responsible for completing daily, weekly system backups, using disk packs and magnetic tapes.

I provided client support for problems with systems, batch jobs, magnetic tape mounts.

Maintained security access files for all systems.

I worked as Weekend shift leader.

I built a database using dBase III Plus for use as a Logbook. The Logbook database was used for 5 years.

I built a formula to make date labeled tapes in scripting.

EDUCATION:

I have an Associate of Applied Arts & Science Degree in Computer Science from Jackson Community College, 2111 Emmons Rd, Jackson, MI 49201. GPA in Computer Science courses 3.86. I was a member and Treasurer of the Data Processing Management Association from 1987 - 1988.

REFERENCES: Available upon request



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