BRIAN W. RICHARDSON

***** ****** **.

Tomball, TX 77377

832-***-****

acyos5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Background is in Microsoft and Linux technologies. Strengths include versatility, problem solving in a clear-thinking, analytical, and methodical manner. Almost 4 years of Windows Administration experience in the transportation industry. Three years of quality assurance experience with both hardware and software industry. Technical / application support and database experience in the financial and retail industries.

KEY COMPETENCIES

Active Directory, Customer Service, Quality Assurance, Technical / Application Support

TECHNICAL SKILLS

Microsoft Windows Server 2003 / 2008 / 2012 / XP / Vista / 7, SQL Server 2005 / 2008, MySQL, HTML / XHTML, CSS, Microsoft Office 2003 / 2007 / 2010, Microsoft Visio, Microsoft Visual Studio, Red Hat Enterprise Linux 4 / 5 / 6, SUSE Linux Enterprise Server 9 / 10 / 11

EDUCATION / CERTIFICATIONS – TRAINING

•MCSE – Credentialing in progress

•MCP-Active Directory Windows Server 2008 – April 2012

•A+ Certification - #COMP001020132263, July 2010

•B.B.A Computer Information Systems, University of Houston-Downtown – May 2008

PROFESSIONAL EXPERIENCE

Worldwide Express - Dallas, TX MAY 2013 to PRESENT

Windows Administrator

•Projects include: using technical writing skills to create documentation for all process and procedures, training team members.

•Perform daily, weekly and month-end processes as they relate to billing that include: monitor files that track shipments, backup of database, identify errors and effectively work toward their resolution, and process invoices that creates a bill for our customers.

•Process weekly and monthly invoices which included more than 700,000 million dollars in transactions per year and upload information into the SQL and Oracle databases.

•Run ad-hoc jobs to produce schedule reports for upper management to provide data from the billing system accordingly.

MPHASIS - Houston, TX NOV 2010 to OCT 2012

Senior Software Engineer / System Analyst

•Project management duties included time management, resource management, and communication with the team.

•Tested storage controllers, storage blades, and SATA / SAS / SSD hard drives to check for functionality and potential errors.

•Created a server plan to increase the testing efficiency up to 25%, found and documented errors that saved the company a sum greater than 500,000 dollars.

HEWLETT PACKARD – Houston, TX JUL 2010 to NOV 2010

Test Technician IV (contractor)

•Troubleshot, inspected, repaired, documented, and quality control of each server.

•Repaired server hardware that included motherboards, processors, memory, storage controller cards, cache, hard drives, and configured Cisco and HP Procurve switches

•Tested hardware which included the use of HP’s diagnostic software and other proprietary software

CLASSICASP.COM – Houston, TX MAR 2010 to JUL 2010

Applications Developer

•Coded and debugged Classic ASP code for various projects which used VBScripting, and worked with an ASP based shopping cart called ProductCart.

•Technologies used: Classic ASP, ProductCart

HEWLETT PACKARD – Houston, TX FEB 2009 to FEB 2010

Software Quality Assurance Analyst (contractor)

•Operated the Itanium blade servers and the four types of ProLiant servers also designed and built server racks, mounted and replaced blade enclosures.

•Tested via AdHoc, Black Box, MAT, Regression, and Scalability of Smartstart which is HP diagnostic software.

RIVER OAKS CAR STEREO – Houston, TX AUG 2007 to FEB 2009

E-Commerce Developer

•Developed new pages, continually improved the look and functionality of the website which resulted in an increased total sales of $100,000 in 2008.

•Developed HTML and modified PHP code, maintained database, provided technical support, and customer service.

•Maintained a car audio website that utilized PHP and used phpMyAdmin for the MySQL front end.

US DATAWORKS – Houston, TX OCT 2006 to MAY 2007

Professional Services Analyst

•Processed more than 100,000 million dollars in transactions per year and monitored the check processing software.

•Analyzed sensitive financial information for corporate and financial clients. Ran SQL queries and modified stored procedures that transferred financial records across multiple servers.

•Provided technical support and application support for check processing software. Server and database maintenance that included nightly backups, purged the database of older data, periodically restarted the server.

Contact this candidate