Test Cases Insurance

MADHURI GORE

************@*****.***

614-***-**** Home

614-***-**** Cell

Senior QA Analyst with expertise in all phases of testing

for client/server and Web applications

SUMMARY OF QUALIFICATIONS

Over 14 years of QA experience in all phases STLC, including requirements gathering, risk analysis, project planning, scheduling,create testing strategy,test plan and test cases as per requirement document.

Creating defects in QC and defect tracking, management, and reporting.

Extensively involved in different phases of testing includes System, Functional, Regression, Integration Testing and Performance Testing, Backend testing and production Testing.

Extensively used Mercury Interactive testing tools like HP Quality Center 11.0, Quick Test Pro 9.1, Winrunner and TestDirector for various Web based and Client Server applications.

Agile Methodology

Involved in running automation scripts using Interactive Ruby.

Involved in Black Box and White Box Testing.

Rerun of test cases and test scripts for Regression testing after fixing bugs in the software.

Experience in testing web based applications, object oriented technologies and Client server application.

Experience with Microsoft Development and MS-Office Tools.

Interact with developers, business analysts, and user representatives in application design and document reviews.

Involved in all types of meetings including daily stand ups,sprint planning,sprint review, requirement walk through,defect status meetings,Go/No Go meetings,post implementation meetings etc

Strong Problem analysis and resolution skills and ability to work under strict deadlines.

Superior Analytical, troubleshooting, communication and presentation skills.

TECHNICAL SKILLS

Operating Systems: Windows XP/2000/NT, Linux, UNIX

Languages: C, C++, COBOL, Visual Basic, Java, JSP, VB Script

Databases: MS Access,MS SQL

Testing tools: HP ALM Quality Center 11.0, Quickest Professional 9.1, TestDirector, Winrunner, Rational Requisite Pro, and Rational Clear Case.

Automation Testing Tools : Running scripts using Ruby

PROFESSIONAL EXPERIENCE

J P Morgan Chase Global Asset Management – August 2015- June 2016

Investment Middle Office SR UAT/QA Analyst

Global Wealth Management Operations supports the JPMorgan Private Bank in JP Morgan’s Asset Management line of business. Global Wealth Management Operations provides end-to-end support for all aspects of the client experience, working closely with front office investors, client service, fiduciary officers, product specialty groups, third party vendors and other internal groups.

Involved in testing of JP Morgan’s internal Investment Management tool which is mainly used by

Middle office Investor.

Participating to test if Pre-Trade Check's are generating appropriate messages as per requirements.

Creates mandate to set certain types of restrictions on account and test the application in restricted environment.

Involved in testing of Electronic Authoring Tool system for USA which helps to create electronic copy of investment records for the customer.

Involved in testing of Electronic Authoring Tool system for International side ( Germany) which helps to create electronic copy of investment records for the customer.

Test Allocation reports for customers investment in Mandate Service.

Involved in writing test plan and testing for E-Signature project which provide customers facility to do electroninc signature for their investment documents.

Involved in writing UAT Test Plan in Quality Center and Defect Management in Quality Center.

Involved in all types of meetings, Requirement walk through and communicate with on shore and off shore team effectively.

Involved in all types of release activities and production testing.

Nationwide Insurance Company –PCIT Dec 2006 – August 2015

SR QA Analyst –IT Analysis

Perform SR QA Analyst role for major roll out projects and rate revision projects for Personal Lines Solutions for Nationwide Insurance.

I was involved in testing of Agent Center application for Motorcycle, RV, Boat and Auto which Agent uses to create new policy quotes application and to do Amendments on policy and Policy Inquiry etc.

Mainframe used as a back end for Agent Center application and I was involved in MF testing too on which operator could perform all policy transactions like Cancels, Rewrite, Reissues etc .

As a senior analyst I am responsible for creating test plans in quality centers using functional and business requirements. In addition, I am involved in creating traceability matrix in quality center. As a senior analyst I am involved in all types of STLC activities and maintain the highest QA standards across the organization and make sure we deliver highest quality product to the customer.

Used Quality Center 11.0 to create Test plan and test cases for all major roll out projects for all 52 states.

Analyze business and system requirements, mange development of specifications to create Test Strategy and execute detailed test plans, and test cases and verify bug fixes.

Involved in creating detailed requirements and traceability matrix in quality center.

Involved in creating test scripts for all projects according to business requirement. Map each requirement to proper test script to see all requirements are covered according to business requirement or not. Involved in creating Test Strategy document for the projects

Experienced working with business analysts, developers, management and end users in a cross functional Agile Scrum team.

Involved in running test scripts manually and automated using Ruby Cucumber.

Configure test environment and create strategy for product development and certification. Assure test data, schedule automated/manual tests. Approve results documentation and tracking systems updates.

Used Mercury quality Center 11.0 for reporting and tracking bugs, and providing updates on resolved bugs.Experience with Lotus Notes 8.5 .

Interacted with developers, system engineers, and testing teams to identify applications defects. Involved in creating weekly and daily defect reports for projects and follow-up with developer for status on that one.

Involved in walkthrough meetings with business people, product people and developer.

Follow client’s methods and procedures in all types of testing. Ex – Smoke testing, System testing, Pre production testing, Release testing sign offs on time, attending Go / No Go meetings for projects, status report for system testing and release testing, defect report meetings, and project sign off to release team, attached test plan for each project in release web site and etc.

Good communication skills. Able to communicate with all team members including testers, developers and product people, release team and etc

Working with new testers and managers closely to sharing new ideas for more quality testing process. Involved in training new testers on board and always team member with all coworkers.

Resource Interactive May, June 2009

SR QA Analyst -Consultant

Resource Interactive is Web Based Company which develops and designs and maintains web sites for the companies.

I was involved in manual testing of Stony field Website and HP Web Site.

Chicago Mutual Insurance Company Feb 2004 – Oct 2006

QA Tester/Consultant – Billing and Claims Modules

Involved in testing of billing module for Chicago Mutual Insurance Company. Worked on SIS –speciality insurance services. SIS has various modules for maintaining personal auto insurance like policy administration, billing, claims and rater. Involved in testing of billing module and claims module.Billing module is used to create premium invoices based on pay plan selected by policy holder.I worked on web interface to the application.

Billing Module

Involved in testing of Billings module for Chicago Mutual Insurance Company.

Tested the Web interface to the Billing Module application which was used to create premium invoices based on pay plan selected by policy holder.

Developed and executed test plans and test cases based on the business requirement of the application.

Developed test cases, test procedures and test scripts for billing module.

Performed manual Web testing and User Acceptance Testing (UAT) of the application.

Windows NT, XP, Java, JSP, VBScript, QuickTest Pro 6.5, TestDirector 7.6, Visual Basic 6.0

Claims Module

Claims module is used for track and log claims such as accident report and ticket report and complete claim history.

Wrote test plans and created test cases ensuring that the developed software performs as detailed by the business requirement.

Tested the whole application manually by using test plans, test cases and demo reports.

Involved in testing the functionality and usability of the system for end user perspective..

Developed test procedures and test cases for regression testing after fixing bugs in the software using WinRunner.

Southern Farm Bureau Life Insurance 2003

QA Analyst

Southern Farm Bureau Financial Services, a Desktop Marketing application for Southern Farm Insurance Agents. The application was developed in Oracle and consisted of three main modules: ‘Query’, ‘Policy’ and ‘Rate Quote’. The ‘query’ module was the interface with the insurance agent to query the database and generate customizable reports. The ‘Policy’ module concerned the various insurance sectors including, Auto, Life and Fire insurance. The ‘Rate Quote’ module provided rates and payment terms, funding and protection options, and coverage details for the various types of insurance

Analyzed business requirements and wrote Test Cases and Test Scripts.

Wrote and implemented the Test Plan, various Test Cases and Test Scripts.

Documented the testing effort in Test Director.

Prepared the Test Scenarios and generated Test Scripts for the UAT Using Win Runner for Regression testing.

Prepared test data for positive and negative testing used in Data Driven Test (Win Runner).

Created a performance test plan outlining the test schedules, number of vusers, hardware and software required, business functionalities to be benchmarked, and testing strategy to validate the key business process.

Data Consulting Services 1999 - 2000

SR Analyst /Consultant

Construction and testing of Indian Airline intranet site.

This provides on line information of Air Ticket Rates, Regular and special tour packages Hotels booking assistance etc to the employee of Indian Airline.Also gives detail information on Visa, Foreign Exchange and Overseas medical insurance etc. I was involved in manual testing of the application.

Education/Training

Bachelor of Computer Science

University of Pune, India

Certificate Course in Web Page Design

Certificate Course in Visual Basic 6.0

Columbus State Community College

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