Customer Service High School
Resume:
JESSE W. KERSTETTER
Dearborn Heights, MI 48127 ***************@*****.***
Objective
To gain employment with a progressive company that offers an opportunity to apply my talents as a business associate and where I have an opportunity to grow.
Former Michigan resident from 1989-2004, now residing in Dearborn Heights as of 2012.
Work Experience
Maintenance/Grounds Forman Creek Course-Hammock Dunes Golf Club
May 2007 - September 2008 Palm Coast, FL
I helped managed the upkeep of the golf course, maintenance of the machinery, provided exceptional customer service to the course members and assisted in all aspects of a grounds keeper.
HVAC Inventory and Purchasing Assistant Manager Mike Morello, Inc.
October 2008 - February 2010 Palm Coast, FL
HVAC shipping and receiving, MRP systems, delivered parts to technicians, materials organizer, forklift operator, stocked shelves, inventory and assistant purchaser, job clean-up, and helped with new construction. Also priced items for inventory and jobs. (Excel proficient)
Groundskeeper Turf tech Forman Conservatory Golf Course and
June 5, 2011 - August 23, 2011 Ocean Hammock Golf Course
Responsible for maintenance of golf course; Palm, Coast, FL (Spherion)
Raking, operating machinery to cut, rake, mow, and weed
Inventory Controller/Loader Ryder Logistics (Spherion)
January 26, 2012 - May 3, 2012 St. Augustine, FL
Unload and load bread trucks
Pick orders for jobs
Hours as needed: Day/afternoon shift
Control Inventory for high demand customer accounts
Maintained high KPIs for stock loads shipped per day
Lead Terminal Operator
April 2013 – July 2015 Holcim Cement Corporation
101 Forman St., Detroit, MI 48209
Responsible for loading trucks with cement, general maintenance of the cement terminal, inventory management, forecast and order loads of cement needed to cover the sales daily for the terminal, customer service, First Energy consignment billing, help with dispatching trucks for First Energy, sales assisting, purchasing, SAP warehouse management systems proficient, oracle, adhering to safety criteria by wearing proper PPE, as well as leading by example with safety for truck drivers, self service loading knowledge, and created bills of lading for customers. Ability to read blueprints for special jobs. Negotiate prices for terminal equipment and make purchases necessary for the terminal to function properly. Maintain level of cement inventory to prevent a shortage of stock so that customers can always have their product necessary for their job.
Lead Terminal Operator
August 2015 – Present CRH Cement Corporation
101 Forman St., Detroit, MI 48209
Responsible for loading trucks with cement, general maintenance of the cement terminal, inventory management, customer service, sales, SAP warehouse management systems proficient, workflow, and created bills of lading for customers. CRH bought assets from Holcim and I was transferred with the terminal during a merger. Also, I am responsible for Successfactors and oracle.
Scottrade/Fidelity Investments
May 2007 – Present
I am an active day trader in the stock market. I research stocks and research new IPOs (initial public offerings) and try to invest in those stocks at the right time so I can buy low and sell high.
Accomplishments
High School golf team member and captain, Matanzas High School, 2005-2008
Heiser Foundation Award for golf team: Sportsmanship and Leadership, 2006
High School JROTC Program-Army division, 2007-2008
Florida Junior Golf Tour Member, 2007
Perfect Attendance, Matanzas High School, Palm Coast, FL, 2004-2007
Education
Penn State College of Technology
August 2008-September 2012
Business and Technology Graduate
HVAC Program, Flagler Technical Institute, Palm Coast, FL
October 2008-December 2009: Certificates for Small Appliances & Use of Freon
Matanzas High School, Palm Coast, FL - 2008 Graduate
References
Andrew Cherwinski – Holcim Operator (989) 350 - 5447
Lauren Ebling-NSF Exposures Technician 313-***-****
Joel Hernandez, Jr.-Cherry Hill Construction Manager– 313-***-****
Ray Sykes, High School Golf Coach - PH: 386-***-**** (C)
Richard Hill, Owner of Hill Transport– PH: 586-***-****
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