Project Management Manager

**** *. ***** **., ******, TX ***** Tel. No.: 972-***-****, Email - ***@****.**

QUALIFICATIONS

Product-development - Launched $1.2 billion of new services (in 5 years) starting from ground zero.

Project Management - Experienced in implementing devop systems and 24 x 7 operations.

Supply chain logistics – QA’d multi-million-dollar product lines with just-in-time transportation management, end-to-end telemetry tracking, robotics, and RFID enabled warehousing.

Network engineering & Systems development - Designed the IT infrastructures of multiple companies (from the wiring infrastructure on up while also setting expectations on: MSAs, QOS-SLAs, & KPIs).

Part time college professor. Dallas, TX

EDUCATION

MBA with a minor in Ecommerce and Information Assurance, University of Dallas (2008)

M.Sc. & B.Sc. in Computer Science, New Jersey Institute of Technology & City University of New York

EXPERIENCE

Ryder, Quality Assurance, Project Management, & Software Development 11/2005 – 01/2017

Quality assured supply chain implementations for multi-million-dollar product lines:

1.Warehousing (using: robotics, RFID, Logfire, Accellos, WMOS & PKMS), and

2.Transportation (using systems such as: JDA-TM, LogNet, TMW-TM and others)

utilizing manual and automated test-systems (Toad, Sprinter, QTP, ALM/QC, & others …).

Verizon, Rapid Application Development Consultant 1/2005 – 10/2005

Analyzed issues and quantified the impact of recommended solutions to: managers, developers and VPs.

Analyzed, defined, and documented systems requirements (for: data entry, automation and billing).

System Five / AAA-IMS, IT Business Development Director 8/2002 – 1/2005

Responsible for managing cross functional initiatives (sales, design and implementation of new services)

Managed infrastructure design, and CRM systems for newly built and renovated: Law Offices, Medical Practices, and wholesale distributors.

Genuity / GTE, Several Positions

Genuity, Senior Marketing Manager, International Product Development

International Product development of telecom services.

Developed: business cases, requirements, and metrics for new product initiatives (KPIs, SLAs, & MSAs).

Matrix managed teams responsible for implementation; such as, data entry, trouble tickets, and escalations.

GTE Card Services, IT Chief Architect and Sr. Manager of Operations

Launched systems generating $1. 2 billion in revenues in five years starting from ground zero ($624 millions of it in prepaid wireless services, and $600 million in vertical card services).

Architected, implemented and managed a card services platform for prepaid and regular 1-800 services, from the central-office build outs, to MTSOs (Mobile Telecom Switching Offices) – integrating call centers, fulfillment, billing, and account replenishments using credit-card point-of-sale terminals at retail outlets, or automated telephone IVRUs (Inter-active Voice Response Units).

GTE Telephone Operations World Headquarters, Sr. Manager

Tactical planner on the design team responsible for designing the world-headquarters communications infrastructure. Upon completion of this

re-engineered the company’s Venezuelan (CANTV) corporate headquarters telecommunication’s infrastructure followed by a stint with the

international operations business development team to implement Venezuela’s intelligent calling card public payphone system.

GTE Data Services, Sr. Manager

Consulted on behalf of GTE Data Services and GTE FL aiding potential customers such as the University of Florida’s Medical School, and the Tampa Tribune, on the use and applicability of new services, such as: ISDN, and TCP/IP.

TECHNICAL SKILLS are extensive (the above was implemented using the following toolsets):

Operating Systems: Linux, AIX, UNIX, Sun Solaris, Windows & IBM MVS.

Data Base Languages: Oracle, MySQL, Microsoft SQL, & Access.

Programming Languages & Application Tool Sets: Sharepoint, C#, .NET, C, C++, Java, Python, Visual Basic, CSS, HTML, XML, JSON, ADSI, LDAP, Perl, PHP, Csh, Bsh, Ksh, Wsh, VBscript, Jscript, JSON, TCL/TK, YACC, AWK, SED, Rational Rose UML Case tools, Toad, QTP, Sprinter, Selenium, & Load-Runner.

Networking Protocols: Microsoft Active Directory, TCP/IP, VPN, VOIP, ATM, DWDM, MPLS, SONET, SDH, Clear Channel, SNA, SS7, ISUP, & IS41.

In summary, experienced in:

1.Rapid application development,

2.Supply Chain Logistics,

3.Project Management,

4.Product Development,

5.Business Development and

6.Sales.

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