Costumer service and scientific survey manager

Jessica Kriz

916-***-**** **************@*****.***

SUMMARY

A patient, organized, diligent graduate with excellent communication skills seeking an administrative position.

WORK EXPERIENCE

West Coast Megagames: Editor, Game Controller, Editing Team Lead. Organized and participated in inspiring others to achieve common goals by synergistically brainstorming and visualizing results, and then in-person and remote volunteer teams to create professional quality narrative-backed interactive game products. Utilizing InDesign, Word, Excel, and Google Drive. Elicited and compiled comments from volunteers and consumers to improve readability and understandability then advised and changed materials to appeal to the broadest consumer base.

Renaissance Archery: Archery Teacher 2014- Current. Teaching traditional archery to all ages by assessing and anticipating needs to create a positive empower environment that facilitates learning, utilizing a calm engaging manner responsive to body language and non-verbal cues. Cashiering as needed.

Renaissance Productions: Volunteer Oct 2013 – Current. Eliciting feedback, facilitating conflict resolution, and providing information to diverse groups in order to create a hospitable environment for both entertainment and educational purposes.

Arcade Creek Project (Mira Loma HS International Baccalaureate Program): Sediment Survey member (2009-2011), Sediment Survey Co-manager (2010-2011), Equipment Manager (2010-2011). Anticipated and met the needs of 200 + students & faculty. Managed their related equipment & supply needs by introducing an electronic organizational record keeping system. Oversaw the in-field collection of samples, data recording, research, analysis, and extrapolation for 20 students in field and in office, for year-to-year study. Managed hours, deadlines, and workload. Prepared and wrote organized reports involving scientific data: quantitative, physical, and researched.

SKILLS

Languages: American Sign Language (ASL), English, French

Documentation: Word processing, scheduling, records management, consumer relations, data categorization, report writing, technical writing, editing. Utilizing InDesign, Word, Excel, and Google Drive

Personal skills: sincere, self-reliant, dependable, direct, determined, practical, persistent, industrious, willing to learn, trustworthy, good at listening

EDUCATION

University of California, Davis (2014-2016): Bachelors of Arts Linguistics. Overall GPA 3.7

American River College (2011-2014): Associate of Art in Language Studies: American Sign Language, Associate of Arts in American Sign Language for Business, Associate of Science in Anthropology, Management Certificate. Overall GPA 3.8

Inducted member of National Society of Leadership and Success

References available upon request

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