Customer Service Operator

Gerald George Shaw

** ***** *** ******, **, T*V *C4

(H) 780- 678-2841; ©780-***-****•***********@*****.***

Objective

To continue to demonstrate the ability to safely transport passengers to their destinations while demonstrating excellent Customer Service in Communicating and Listening. As a team player my ability to grasp new concepts quickly, paying attention to smaller Details, Organizational skills and Time Management while still maintaining quality and efficiency in a fast pace environment.

Battle River School Division # 31 School Bus Operator September 2014 - Present

Duties Include:

Conduct pre trip and post trip inspection prior to departure for route

Safely operate a school bus on route on a daily basis

Ensure children arrive safely to their destinations daily

Ensure that each student scans his/her pass on entering bus

Practice defensive driving on route with children daily

Demonstrating excellent Communication and listening skills

Effectively resolving conflict through experience and training received

Observes traffic laws set by state when operating vehicle

Demonstrates knowledge of company policies and standards when operating vehicle

Other Experiences

Evraz (Camrose) – Conveyor Control operator 2014- 2015

Repair heavy duty pipe grinder on pipe for final inspection

Safely uncoil material used to manufacture large industrial pipes

Meridian MFG – Powder Coater 2013-2014

Responsible for safely applying powdered coating to all agricultural bins for processing

Responsible for processing bins to specified requirements

Transmission Express (Transmission Tech.) 2012-2013

Responsible for safely rebuilding damaged GMC, Ford and Dodge motor vehicle transmissions

Ensure that transmissions are working according to company standards

Hi-Way 9 Trucking 2012 (June - November)

Pickup and delivery of customer’ products/goods on a timely basis

Responsible for offloading products/goods in to storage area using forklift for processing

Montego Bay Metro Transit Company Premium Driver (Jamaica) 2011-2012

Conduct pre and post trip inspection prior to departure for route

University of West Indies (WJC) School Bus Driver (Jamaica) 2009- 2011

Safely transport university students from main campus to the main bus terminal

Coach Driver: Knutsford Express & Courier Service (Jamaica) 2007- 2009

Transport 42-45 passengers to and from the country’s major city to its’ capital on a daily basis

Demonstrates knowledge of company policies and standards when operating vehicle

Jamaican Union of Travelers Association (JUTA) Bus Operator (Jamaica) 2000- 2007

Owned and operated a 15 seat Hi-Ace bus and 30 seat coaster bus on a daily basis

Transported tourists to and from various destinations as stipulated by the association’s guidelines and standards.

Taxi Operator

Owned and operated a taxi cab on a daily basis 1992-2000

Gerald George Shaw

Certification

Certificate H2S Alive 2012

Certificate Standard Red Cross First Aid and CPR/AED Level(renewed) 2015 Certificate Transportation of Dangerous Goods 2012

Certificate Advance Driver Training Centre [Defensive Driving] 1999

Certificate Customer Service Programme – Team Jamaica 1985

School Adelphi Industrial Training Centre – Masonry / Steel 1980 –1981

License

Class 2 Alberta Operator’s license with Q (Airbrakes) S

References Provided upon request.

Battle River School Division # 31 School Bus Operator September 2014 - Present

Duties Include:

Conduct pre trip and post trip inspection prior to departure for route

Safely operate a school bus on route on a daily basis

Ensure children arrive safely to their destinations daily

Ensure that each student scans his/her pass on entering bus

Practice defensive driving on route with children daily

Demonstrating excellent Communication and listening skills

Effectively resolving conflict through experience and training received

Observes traffic laws set by state when operating vehicle

Demonstrates knowledge of company policies and standards when operating vehicle

Other Experiences

Evraz (Camrose) – Conveyor Control operator 2014- 2015

Repair heavy duty pipe grinder on pipe for final inspection

Safely uncoil material used to manufacture large industrial pipes

Meridian MFG – Powder Coater 2013-2014

Responsible for safely applying powdered coating to all agricultural bins for processing

Responsible for processing bins to specified requirements

Transmission Express (Transmission Tech.) 2012-2013

Responsible for safely rebuilding damaged GMC, Ford and Dodge motor vehicle transmissions

Ensure that transmissions are working according to company standards

Hi-Way 9 Trucking 2012 (June - November)

Pickup and delivery of customer’ products/goods on a timely basis

Responsible for offloading products/goods in to storage area using forklift for processing

Montego Bay Metro Transit Company Premium Driver (Jamaica) 2011-2012

Conduct pre and post trip inspection prior to departure for route

University of West Indies (WJC) School Bus Driver (Jamaica) 2009- 2011

Safely transport university students from main campus to the main bus terminal

Coach Driver: Knutsford Express & Courier Service (Jamaica) 2007- 2009

Transport 42-45 passengers to and from the country’s major city to its’ capital on a daily basis

Demonstrates knowledge of company policies and standards when operating vehicle

Jamaican Union of Travelers Association (JUTA) Bus Operator (Jamaica) 2000- 2007

Owned and operated a 15 seat Hi-Ace bus and 30 seat coaster bus on a daily basis

Transported tourists to and from various destinations as stipulated by the association’s guidelines and standards.

Taxi Operator

Owned and operated a taxi cab on a daily basis 1992-2000

Gerald George Shaw

Certification

Certificate H2S Alive 2012

Certificate Standard Red Cross First Aid and CPR/AED Level(renewed) 2015 Certificate Transportation of Dangerous Goods 2012

Certificate Advance Driver Training Centre [Defensive Driving] 1999

Certificate Customer Service Programme – Team Jamaica 1985

School Adelphi Industrial Training Centre – Masonry / Steel 1980 –1981

License

Class 2 Alberta Operator’s license with Q (Airbrakes) S

References Provided upon request.

Contact this candidate