Employee Relations Sales

Al Belmarez

***** ******** ***** **

Austin, TX *8717

Cell: 512-***-****

e-mail: **.********@*****.***

SUMMARY OF QUALIFICATIONS

Results-driven professional with P&C and Life&Health licenses. Three years experience selling auto, home owners, and life insurance products. Extensive professional human resource management experience in employee relations, benefits/insurance, compensation, staffing/recruiting, training, employee development and evaluation, and workers’ compensation.

Core Competencies

Bilingual (Spanish – speak, read and write)

Customer Relations

Project Implementation/Management

Creative Problem Solving

P&C and Life and Health Licenses

Excellent verbal/written communication

Competent Sales Professional

Experience in Call Center Environment

Proficient in MS products

EXPERIENCE

State Farm Insurance (contract position through Kelly Services) 7/2014-5/2015

Independent Claims Adjuster Austin, TX

Process auto claims using ECS software program. Obtained all necessary reports, information and data to forward to the senior claims adjuster.

Various Insurance Companies 01/2011-6/2014

(Texas Low Cost 01/2011-05/2011; Allstate Ins. 06/201*-**-****; Direct Auto. 08/2012-02/2013; Personal Illness 02/2013-06/2013; Pronto Insurance 07/2013-11/2013; Independent Agent 12/2013-06/2014 Independent Contractor Insurance Austin, TX.

Serviced clients, cross-sell, prospected and made sales presentations both in person and telephone.

Citywide Realty/Central Metro Realty 09/200*-**-****

Licensed Real Estate Agent (Part-Time) Austin, TX

Real Estate agent and apartment locator. Established sales-oriented relationships with buyers, sellers, sales consultants and mortgage companies. Specialized in locating properties to fit low-income income clients.

Austin Community College 09/2001-07/2008

Adjunct Assistant Professor (Part-Time) Austin, TX

As a professor in the Government Department I taught both Federal and Texas Government. This included preparing lesson plans and presentations, as well as all related administrative duties.

Texas Workers Compensation Commission 05/2001-08/2007

Employee Relations/Development Specialist Austin, TX

Performed employee related investigations concerning allegations of employment discrimination and responded to EEO charges of discrimination. Prepared written and verbal responses to TWC unemployment filings.

Self Employed 01/1998-04/2001

HR Consultant

Provided consulting services including training, employee relations, project management, insurance/benefits and recruiting. Assisted in recruiting manufacturing employees (English and Spanish-speaking).

Texas National Guard 05/1994-12/1997

Deputy Director for State Affairs Austin, TX

Responsible for HR functions, strategic planning, budget preparation, investigations and project management. Developed employment policies and procedures. Managed benefits/insurance, employee relations issues, recruiting, job descriptions, training, and governmental relations. Legislative liaison (special lobbyist), for the Texas National Guard during two Legislative Sessions.

TX Property and Casualty Guaranty Association (TPCIGA) 07/1992-04/1994

Deputy Executive Director Austin, TX

First company employee. Hired approximately 50 employees and developed company HR policies and procedures. Conducted and facilitated training programs. Researched and developed benefits packages.

EDUCATION

Masters of Public Administration (Major-Human Resources) - Texas State University 05/1975-09/1979 San Marcos, TX

Bachelor of Arts-Texas Lutheran University 09/1960-09/1966 Seguin, TX

PROFESSIONAL DEVELOPMENT

Advanced Certificate in Employee Relations-Institute of Applied Management Austin, TX

Graduate of the Governor’s (Texas) Center for Management Development, LBJ School of Public Affairs Austin, TX

Graduate (Texas) Executive Development Program, LBJ School of Public Affairs Austin, TX

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