Technical Support Engineer
Resume:
Nilesh Shrivas
Nr. Anand Buddha Vihar, Anand Buddha Nagar,
Ashok Chowk,
Nagpur – 440017.
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Objective: To work in a technically proactive company to the satisfaction of employer. Planning and imagination are my virtues; I wish to use them to the fullest for growth of company and myself, both as an individual and as a professional.
Experience Summary:
Overall 6 years progressive experience with development and networking in Software and Hardware.
Professional Qualifications:
Hardware and Networking Skills:
Diploma in Office Automation & Programming
Diploma in Computer Hardware
Oracle certificate
Diploma in Computer Networking
CCNA
Computer Hardware A+
System & Devices - assembling, installation, problem diagnostics and troubleshooting, hard disks, CPU motherboards, expansion cards, printers, monitors, scanners removable dives switches, router etc.
Networking Skills – Routing and Switching, Configuring and Troubleshooting LAN, WAN (IP addressing (IP v4 and v6)) and sub netting.
Software Skills:
MS-CIT certified
Well worse in MS Office: Word, Excel, PowerPoint
English typing 30pm
D.T.P
Microsoft Excel Certificate
Current Work Experience :
Currently working as Tech Supervisor Nagpur (Rural) Center with Virgo Softech Ltd (Rural) Center as Technical Supervisor from 2013 – Till date.
Roles and responsibilities:
Responsible for supervising a team of 12 Candidates working in smart optical card project of RTO Department at Nagpur (Rural) Center.
Responsible for implementation of LAN cable installation and of IBM desktop & IBM server with a network of 12 PCs.
Computer as technical support engineer responsible for installing, configuring, maintaining and troubleshooting hardware related issues.
Resolving hardware & Paper tech. problem related issues by communication with system engineers.
Managing Backup (server Database, etc)
Daily uploading backup to Head office i.e Data Center of Project.
Daily Reporting to Head office.
Worked with Virgo Softech Ltd (Govt. Project of R.T.O) Nagpur since Aug-2007 to December 2012 as Section Supervisor
Roles and responsibilities:
Worked as technical support engineer and responsible for installing, configuring, maintaining and troubleshooting hardware related issues.
Responsible for supervising a team of 30 Candidates working in smart optical card project of RTO Department at Nagpur Center.
Responsible for resolving hardware & Paper tech. problem related issues by communication with system engineers.
Responsible for managing Backup (server Database, etc)
Daily uploading backup to Head office i.e Data Center of Project.
Educational Qualification:
B.com Appeared for 2 years
Intermediate (H.S.C) from Sindhu College Nagpur in year 2006.
10 years S.S.C from D.D. High School, Nagpur in year 2004.
Personal Information :
Date of Birth : 17-June-1989
Father’s Name : Ramesh K. Shrivas
Nationality : Indian
Marital Status : Married
Languages known : Marathi, Hindi, English
Hobbies : Listening Music and Travelling
I hereby declare that all the information provided above is true to the best of my knowledge and belief.
Date:
Place: Nagpur. Nilesh Shrivas
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