Scott Rutherford

Auburn, WA. *****

253-***-**** / acynn1@r.postjobfree.com

Professional Summary:

I am seeking to build a long-term career in the IT field with opportunities for growth. I grew up with computers in my home before the internet was common making me very comfortable with technology. I have experience working help desks, setting up computer systems, installing software and trouble-shooting problems with equipment. I am currently enrolled online with Brigham Young University Idaho where I am working towards a Bachelors degree in Computer Science.

IT Technical Support:

Customer Support, troubleshooting and technical experience as follows:

Customer Support Tracking Systems Communication

Professional Microsoft Office Attention to detail

Team Oriented Mac, Windows & Linux Documentation

Friendly Equipment prep Organizational skills

Troubleshooting Testing Active Listening

Flexible Problem Solving Training

Wrote and implemented a tracking system for a small start up company increasing efficiency of finding products for shipping from an average of 2-5 minutes per item to less than 30 seconds per item.

Automated a tracking filter that saved a small start up over $500 the first use.

Worked my way from an entry level position to senior then management position in a small shipping department before training in other departments to better support the company I was with.

Have taught and trained in one-on-one and larger group settings covering technical and professional topics ranging from computer programming to life insurance regulations leading to a student/employee certification.

Experience (nearly all gaps below involve a return to schooling)

Job Title Company Location From To

Shipping Manager UpTeKK Pacific, WA Apr 2013 Mar 2016

Data Entry Specialist Law Dawgs Seattle, WA Nov 2010 Jan 2011

Technical Setup and Support TSG Events Renton, WA Jul 2010 Jul 2010

Java Programmer (intern) Areva T&D Redmond, WA Jun 2009 Nov 2009

Data Entry Specialist Account Temps Seattle, WA Sep 2008 Jan 2009

Help Desk Consultant Highline C. C. Des Moines, WA Aug 2006 Mar 2008

Collections Agent ER Solutions Renton, WA Jul 2005 Mar 2006

Education

School Location Field of Study Enrolled

Thomas Jefferson H.S. Federal Way, WA General Studies Class of ‘98

Highline C. C. Des Moines, WA Computer Science ‘06 - ‘10 (part time)

BYU-Idaho Online online classes Computer Science currently attending

Awards (Highline Community College)

Outstanding performance in Computer Science

Vice President's List: High Scholastic Achievement

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