Manager Project
Resume:
Lorna M. Tate
Dallas, Texas 75243
E-mail: **********@*****.***
Cell: 214-***-****
QUALIFICATIONS SUMMARY
Results-driven Executive Assistant with (8) plus years’ experience in travel, event planning, meeting coordination and budgeting with strong work ethics and excellent communication and interpersonal skills. A strategic thinker, goal oriented professional possessing the capabilities to work in an effective and organized manner within a fast passed environment.
PROFICIENCIES
VENDOR MANAGEMENT
BUSINESS CORRESPONDENCE
TIME MANAGEMENT
ANALYTIC SKILLS
DETAIL ORIENTED
MULTITASKING
SCHEDULING
PROJECT MANAGEMENT
RECRUITING
COMPUTER/SOFTWARE PROFICIENCY
PROFESSIONAL EXPERIENCE
Diamond Wholesale Exchange March 2012 – Present
Executive Assistant / Office Manager
Managed the CEO & CFO daily schedules, to include calendar management, meeting, event planning and travel arrangements
Provided general administrative support, to include but not limited to:
o Customer and vendor relations
oBudgeting and expense reporting
oCorrespondence via phone, mail and on-line
oLead the planning, development and executing of a new inventory control system
Recruiting, training and employee development
Monitored and managed Accounts Receivable & Payable to include payroll processing
Brooklyn Jazz Cafe June 2003-Feb. 2012
General Manager / Operations Manager
Assisted with the development and restaurant build-out
Maintained fast, accurate service, positive guest relations and ensuring products are consistent with restaurant quality standards
Managed the daily operations and activities ; recruiting, interviewing, hiring, disciplinary actions, training and mentoring of the team members; FOH/BOH/POS
Controlled event solicitation, planning, negotiations and execution via extensive customer contact in- person, on-line and phone
Generated revenue to 3,000,000 plus
Established budgets consistent with forecasted growth and development
Worked to consistently control Profit & Loss management by establishing a cash control/security procedures, maintaining liquor, food inventories and managing costs
AHI Facility Services Feb. 2003 to June 2004
Facilities Project Manager
Maintained working relations with property management to ensure proper support is maintained for building’s infrastructure and operations within all spaces
Prepared and assign space allocation plans to accommodate various department needs
Lead efforts to develop and collaborate appropriate budget, schedules and reporting budgetary deviations for review by senior leadership
Created comprehensive due diligence property condition reports utilized for contract price negotiations, creation of capital improvement project lists, and cost-benefit reporting
Worked closely with client and employees via phone, in-person and through service requests
Accountable for services to support the building and grounds to include cleaning, landscaping, carpet maintenance and staffing
First American Real Estate Tax Service Oct. 2000 to Feb. 2003
Senior Project Manager Nov 2001 to Feb 2003
Managed a host of initiatives directed toward strategic business and other organizational objectives
Lead new development projects from inception, overseeing project scope, risk, budget, resource management, implementations and delivery
Identified resources required, assigned responsibilities and coordinated project staff to ensure successful completion of the project
Liaison between customers and development teams to review, analyze and define business requirements and scope of work
Communicated progress and updates to senior management, including internal and external stakeholders
Produced high-quality deliverables that met or exceeded timeline and budgetary goals
Network Call Center Administrator Oct 2000 to Nov 2001
Managed escalated network related customer issues
Processed in-bound & out-bound customer support requests
Assisted with technical support to troubleshoot and diagnose computer issues
Documented problem resolution
Provided desktop support
Maintained a high- volume workload in a fast passed environment
EDUCATION
Clark Atlanta University, Atlanta, Georgia 1979-1984
BACHELOR OF SCIENCE
Emphasis in marketing, sales, and management
SKILLS
Proficient with the Microsoft Office Suite
QuickBooks, Point of Sale {POS}, Visual Basic, SQL and Mainframe
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