Administrative Assistant

THERESA R. PETERSON

E***** County Road G Augusta, WI 54722

Home: 715-***-**** Cell: 715-***-****

*******************@*****.***

EDUCATION

Executive Assistant December 2016

Associate in Applied Science Degree

Customer Service Representative Certificate

Software Specialist Certificate

Chippewa Valley Technical College – Eau Claire, WI GPA 4.0

QUALIFICATIONS SUMMARY

A determined, dependable, highly motivated administrative professional with 32 years of experience in many different employment fields. Previous experience as secretary/receptionist, server, and certified nursing assistant. Successful in educational enhancement, College President’s List for five semesters earning a 4.0 GPA. Strong customer service skills, administrative skills, and easily adaptable to work environments and expectations.

Experience in Microsoft Word,

Publisher, Excel, Access, PowerPoint,

Outlook

Ability to type 55 WPM

Strong proofreading and editing skills

Experience operating a multi-line

phone system

Excellent customer service skills

Experience with event and seminar

planning

Work well independently as well as in

a team environment

Knowledge of basic accounting

Familiar with QuickBooks Pro 2014

EXPERIENCE

Administrative Assistant - Internship June 2016 – July 2016 Eau Claire County Planning and Development - Eau Claire, WI

Entered data accurately using Excel

Received and transferred calls

Updated permits in database

Greeted guests

Filed using numerical system

Scanned paper files into digital

Machine Operator August 1995 – December 2014

Mail Source, Inc. – Fall Creek, WI

Utilized Microsoft Office Suite to set up printing programs

Enhanced time management skills while ensuring quality of products

Printed bar codes and other information on savings cards

Communicated with team members on daily operations procedures COMMUNITY INVOLVEMENT

Volunteered at the Community Table, Eau Claire, Wisconsin – 2015, 2016

Volunteered at Feed My People, Eau Claire, Wisconsin – 2016

Participated in two mission trips through local church o Milwaukee, WI – City on the Hill – food service for 500 people - 2015 o Suite St. Marie, MI – volunteered on rehabilitation farm for children - 2014

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