Engineer Desktop Support

S.PRABAKARAN

**, ******** ***** ******,

POOVALUR(POST),

LALGUDI (TALK),

TRICHY (DIST) – 621712

MOBILE NO: 894*******,866-***-**** E-mail address:************@*****.***

CARRIER OBJECTIVE

To manage a challenging and dynamic environment in the field of Design and to have an exponential growth along with the organization.

PROFFESSIONAL EXPERIENCE

TOTAL YEARS OF EXPERIENCE : 2+ Years.

RR SERVICE POINT - Trichy

Role : DESKTOP SERVICE ENGINEER

PERIOD: MARCH 2014 TO NOVEMBER 2015

VALUE POINT SYSTEMS PVT LTD- Chennai

Role : DESKTOP SUPPORT ENGINEER

PERIOD : FEB 2016 TO SEP 2016

CLIENT : NET ACCESS INDIA PVT LTD.

JOB DESCRIPTION

Install to the operating systems in Microsoft windows xp, windows vista and 7,8,8.1.

Assembling, hardware up gradation troubleshooting.

Troubleshooting of hardware and O/S.

Install to the desktop software applications and internet browsers.

Antivirus update & virus protection.

MS Outlook Mail configurations and supporting.

Lotus Mail configurations and Supporting.

Local and Network Printer configuration, troubleshooting.

Appropriate Driver Search and Installation.

Manage shared folder and devices through permission.

Data Backup of all users.

Attending Desktop Support up to Client Level including Hardware, Software and basic LAN/WAN connectivity Networking Problems.

Basic Networking, Map drive, Data sharing.

Cabling, patching, and LAN troubleshooting.

VPN Configuration and Team viewer configuration.

Windows maintenance and update the windows.

Data Cards configure and troubleshooting.

ACADEMIC QUALIFICATION

Course

Institution Board

Month & year of passing

Percentage

B.E

(ELECTRONICS AND COMMUNICATION)

PERIYAR MANIAMMAI UNIVERSITY, VALLAM, THANJAVUR.

2009-13

6.83(CGPA)

DIPLOMA IN (ELECTRONICS AND COMMUNICATION)

SRI ATHISANKARAR POLYTECHNIC COLLEGE,

IRUNGALUR.

2009

69.29%

HSC

GOVERNMENT HIGHER SECONDARY SCHOOL, POOVALUR.

MARCH

2007

56.26%

SSLC

GOVERNMENT HIGHER SECONDARY SCHOOL, POOVALUR.

MARCH

2005

74.8%

TECHNICAL SKILLS

COMPUTER SKILLS :Windows OS Packages (all), MS Office word,Excel,outlook.

AREA OF INTEREST : Hardware and Networking.

PERSONAL SKILLS

Disciplined, dedicated and hard working with an ability to easily

Adapt to changing work environment.

Keen learner with ability to learn and imbibe new knowledge.

Excellent communication and interpersonal skills.

Pleasing personality with all regulars.

Able to work independently/ Together in a team.

PERSONAL DETAILS

FATHER’S NAME : K.SRINIVASAN

MOTHER’S NAME : S.MANIMEGALAI

DATE OF BIRTH : 10.07.1990.

SEX : MALE.

MARITAL STATUS : SINGLE.

NATIONALITY : INDIAN.

LANGUAGE KNOWN : ENGLISH, TAMIL, TELGU.

DECLERATION

I here declare that the information`s are true to the best of my knowledge and belief.

PLACE :

DATE :

Yours Truly

(S.PRABAKARAN)

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