Customer Service Human Resources

---Austin S. Janes---

*** ******** *****

Red Deer, Alberta

T4R 3L9

Cell (403) 896 – 7321

To Whom It May Concern:

Please find attached my resume for your review. I am extremely interested in pursuing employment with your company. I believe my previous experience in a financial environment and the customer service skills I have obtained, combined with my education, will enable me to take on the many responsibilities required of your organization.

Formal educational highlights include being in my 3rd year of a Bachelor of Commerce degree from the University of Alberta with a Marketing major and Human Resources minor. I have exposure to, and experience with, a wide variety of computer hardware and software packages, along with the ability to deal with customers in a professional manner.

Complementing my formal training, my practical work experience has enabled me to develop some money management and time management skills to help me excel at this job. The combination of my educational endeavors and practical work experience has provided me with the skills necessary to preform any request above and beyond what is asked of me. I am currently seeking a position with your company to allow me to further develop and utilize the many skills that I have acquired.

My personal and professional focus is on results - results that are achieved by not only meeting, but also exceeding performance expectations. I am confident that I can meet the professional challenges and expectations of your organization. I look forward to your response and to schedule a personal interview at your earliest convenience. Thank you, in advance, for your consideration of my application.

Yours Truly,

Austin S. Janes

---Austin S. Janes---

142 Lougheed Close

Red Deer, Alberta

T4R 3L9

Cell (403) 896 - 7321

Email: **************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

EDUCATION:

Current Bachelor of Commerce Degree

University of Alberta, Edmonton, Alberta

Major: Marketing

Minor: Human Resources

2012 High School Diploma

École Secondaire Notre Dame High School, Red Deer, Alberta

ADDITIONAL:

Computer Software: MS Office-Excel, Word, etc., Captivation Banking System.

PRACTICAL WORK EXPERIENCE:

October 2014 – August 2016 Earls Restaurant and Bar – Bartender/Server

Managing my section of tables and making sure food and drinks come out at a timely manner.

Managing the bar in a fast paced environment to provide excellent customer service.

Greeting customers always with a good attitude and going out of my way to ensure every customer had a great experience.

June 2013 – August 2015 Servus Credit Union – Member Service Representative

Being responsible in handling large sums of money and cheques, along with having the persuasive ability to sell products to our members.

Ensuring that members were satisfied with their customer service by being polite and professional, helping them with their needs, and answering their questions or concerns.

Preforming daily duties such as making sure my cash register balances every day, along with keeping the branch presentable and professional throughout the day.

June 2012 – June 2013 Glover International – Shop Hands

Ensuring every truck bay was clean and ready to be used .

Cleaning trucks and parts for mechanics so they were able to do their jobs at the peak of their ability without wasting time on those tasks.

AFFILIATIONS:

Volunteer

2013-2016 Red Deer Hospice Annual Walk for Hospice

2012 Festival of Trees Red Deer

PERSONAL DATA:

Interests include hockey, downhill skiing, wake surfing, golf, squash, weightlifting, cycling, and reading.

REFERENCES: Available upon request.

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