Data Windows Server

Rashon Moore

*** ******** *****, **** ****, SC **708 Home 202-***-**** Cell 803-***-**** **********@*****.***

BACKUP/STORAGE ADMIN & TECHNOLOGY CONSULTANT

A highly motivated, results-oriented Senior-Level Storage Administrator and Technology Consultant with over 10 years of dedicated experience, including an extensive portfolio of projects, knowledge of numerous technical applications and operating systems, and a demonstrated affinity for management and team leadership. Possesses sweeping technical experience managing system backups with networker experience, data backup and retrieval, and building recovery infrastructure. A proficient problem solver with an aptitude for innovation and solutions development in a fast-paced, high-pressure environment. Communicative and personable, a technology evangelist who clearly and persuasively describes the benefits of various technologies articulately and accessibly. Will benefit top organization by combining technical, management and leadership skills to drive productivity and savings. Eagerly assumes intellectually challenging roles and problems with a commensurate resolve to achieve results.

TECHNICAL PROFICIENCES

Data Security Handling & Staging

EMC Storage Products

Networker Experience

Troubleshoot Technical Problems

Data Backup/Retrieval

EMC Isilon

Troubleshoot Environmental Issues

VMAX, Vplex

Applied NAS Operations/Unisphere

Data Domain Networker

Clarion, Isilon

Salesforce/Remedy Helpdesk

Data Migration

Dell/Compellent

AWS S3 Console Ops

SOFTWARE PROFICIENCIES

Windows Server 2003, Windows Server 2012, Salesforce CRM, Remedy, Ringtail, Microsoft Excel, Microsoft Exchange, EMC Networker, EMC Legato, Dell Compellent, Amazon EC2, Vi Editor, EMC Isilon, Smart Hands, Enterprise Tape, Libraries I-Scalar, Quantum, EMC Data Domain, Pager Duty

EDUCATION

Bachelor of Science, Computer Science, Morgan State University, Baltimore, MD

Bachelor of Arts, History, University of Maryland – University College, Adelphi, MD-Graduated

PROFESSIONAL EXPERIENCE

FTI CONSULTING, Annapolis, MD, 2007 – 2016

Backup and Storage Engineer, 2010 – 2016

Advanced company objectives by engaging in a plethora of storage engineering capabilities, including building and maintaining storage and backup operations, recovery infrastructure, monitoring and troubleshooting technical and environmental contingencies, and completing storage and backup/restore requests.

Mitigated liabilities by meticulously performing storage audits and health checks inventories, as well as creating, drafting and maintaining support documentation.

Enhanced understanding of storage infrastructure by diligently preparing storage-related metrics and reports.

Fostered an environment of collaboration and information sharing by working closely with other colleagues as team member, charged with managing over 5 petabytes of data in the backup and storage environment.

Client Services / Technology, 2007 – 2010

Augmented company’s client relations by successfully overseeing and providing customer support both domestically and internationally, including multiple data center in Slough, Sydney, Japan and the US; worked on call rotation to promptly and effectively address client support issues.

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