Customer Service Maintenance Technician
Resume:
Daniel Gregorio Jr
Fresno, CA 93727
**********@*****.***
POSITION DESIRED
Seeking a position that requires leadership, responsibility and the ability to provide excellent service. ACCOMPLISHMENTS
h Maintenance Mechanic Certificate from Fresno City College. h Automotive Engine Performance Certificate from Fresno City College. h Student Smog Technician Training Certificate from the Foundation for California Community Colleges. PRACTICAL EXPERIENCE
Maintenance Technician 2015 to Present
Service Master Advanced, Fresno, CA - Diagnosed and repaired mechanical, electrical, pneumatic and hydraulic systems. Performed regular preventive maintenance on machines, equipment and vehicles. Operated a forklift to move equipment and supplies.
Carpet Cleaner 2005 to 2015
Professional Floor Care, Clovis, CA - Cleaned carpet, tile & aggregate flooring. Repair and maintenance of all company vehicles and equipment. Performed office administrative duties including maintaining customer database, handling customer service inquiries, scheduling appointments, filing correspondence, and invoicing orders.
Manager 1989 to 2002
Herndon Towing, Fresno, CA - Hired and managed staff of 10 customer support professionals ensuring quality customer service, professional demeanor, and proficiency. Prepared customer invoices, processed service requests, and prepared weekly production reports. Directed inbound and outbound call activities. EDUCATION
Certificate 2011
Fresno City College, Fresno, CA, GPA: 3.7 - Automobile Engine Performance Certificate 2011
Foundation for California Community Colleges, Fresno, CA - Student Smog Technician Training Certificate 2010
Fresno City College, Fresno, CA - Manufacturing Mechanics
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