Mental Health Management
Resume:
Tarra Bates-Duford, PhD(c), MFT, BCPC, CRS, CMFSW 3336 Baychester Ave, Bronx, NY, 10475 **************@*****.*** 407-***-****
Mental Illness Co-Occurring Disorders Addictions Trauma Dysfunction Relationships
LEADING SUBJECT MATTER EXPERT
Advising Private & Nonprofit Organizations, Academic Institutions, & Psychological Networks
Mental Health Leader, Clinical Investigator and Academic Subject Matter Expert with the ability to understand and influence basic and translational research toward the goal of providing a therapeutic or diagnostic reagent that can have a substantial positive impact on the challenges of mental illness. Prolific history comprised of several years of consulting projects advising nonprofit organizations, academic institutions, and both psychological and social networking sites. Demonstrated abilities to perform, analyze, translate, and interpret research data.
Areas of Expertise and Interest
Severe and Persistent Mental Illness, Co-occurring disorders, Conduct Disorder, Cognitive Delays, Addictions, Maladaptive Coping, Communication Challenges, Low Self-esteem, Depression, Diversity & Inclusion, Mood Disorders, and Relationship Issues.
Research: childhood abuse and adult dysfunction, trauma, infidelity, organic mental illness
EMPLOYMENT HISTORY
Urban Pathways, Bronx, NY
Director of Clinical Services Jan. 2013- May. 2016
Supervised both licensed an unlicensed clinician in their management of individual programs and case managers.
Developed comprehensive treatment plans that focused on accurate diagnosis and treatment of emotional, psychological, and behavioral problems
Referred clients to other programs and community agencies to enhance treatment process.
Competently monitored the effectiveness of four separate programs, adjusting as needed.
Hired, supervised, provided training, and overseen supervisors in vocational and operational staff in residential treatment program.
Provided staff training and development on the following topics, risk management, working with vulnerable populations, multicultural competence, development, and utilizing best practices.
Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities.
Recorded Comprehensive patient histories and coordinated treatment plans with multidisciplinary team members.
Developed strong internal systems to ensure regulatory compliance and best practice.
Ensured ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve the strategic goals
Used external presence and relationships to garner new opportunities
Monitored, reviewed, and ensured timely and accurate reporting for contractual and other funding sources including incident reporting, conducting satisfaction surveys, etc.
Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
Identified and Developed appropriate strategic plans to achieve both short-term and long-term goals
Conduct informational and educational workshops pertaining to issues involving suicidality, mood disorders, cognitive therapy, documenting, etc.
Provided field supervision for graduate and undergraduate level student in pursuit of their prospective degrees, i.e., human services (BA & MS), counseling (BA), Mental Health (MS), social work (BSW & MSW), marriage & family therapy (MS)
Successfully garnered and maintained relationships with neighboring communities, colleges, and universities
Accurately performed program operational planning and budgeting
Successfully engaged in conflict/complaint management and resolution
Developed effective working relationships and partnerships with social service organizations, churches, hospitals, clinics, police departments, veterans, affiliates, and stakeholders.
Bowery Residence Committee, Bronx, NY
Program Supervisor Mar. 2011 – Jan. 2013
Developed strong internal systems to ensure regulatory compliance and best practice.
Hired, supervised, provided training, and overseen supervisors in vocational and operational staff in residential treatment program.
Provided staff training and development on the following topics, risk management, working with vulnerable populations, multicultural competence, development, substance abuse, and utilizing best practices
Ensured ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve the strategic goals
Monitored, reviewed, and ensured timely and accurate reporting for contractual and other funding sources including incident reporting, conducting satisfaction surveys, etc.
Competently utilized harm reduction approach to train staff and encourage positive client change.
Effectively managed multiple funding streams.
Identified and developed appropriate strategic plans to achieve both short-term and long-term goals
Actively engaged in programmatic fundraising, planning, and directing major gifts
Provided staff trainings covering best practices, working with the persistently mentally ill, cognitively delayed, drug & alcohol addicted, and vulnerable populations.
Proficiently utilized harm reduction approach to train staff and encourage positive client change.
Used external presence and relationships to garner new opportunities
Managed data system, interpreted, analyzed, and translated trends in treatment.
Provided field supervision for graduate and undergraduate level student in pursuit of their prospective degrees, i.e., human services (BA & MS), Mental Health (MS), social work (BSW & MSW), marriage & family therapy (MS)
Successfully garnered and maintained relationships with neighboring communities, colleges, and universities
Accurately performed program operational planning and budgeting
Successfully engaged in conflict/complaint management and resolution
Developed effective working relationships and partnerships with social service organizations, churches, hospitals, clinics, police departments, veterans, affiliates, and stakeholders.
Palladia/Dreitzer Women & Children, New York, NY
Admissions/Entitlements Coordinator Jun. 2007-Mar. 2011
Provided intensive therapeutic counseling to individuals/families in a residential drug treatment program for mother and child.
Hired, supervised, provided training, and overseen case managers in vocational and operational staff department working in a mother/child residential treatment program.
Provided staff training and development on the following topics, risk management, working with vulnerable populations, multicultural competence, parent training, child abuse, development, substance abuse, and utilizing best practices
Conducted outreach and recruitment for all potential clients.
Interviewed, assessed and screened potential clients and families for mental illness and substance abuse history.
Conducted outreach and recruitment for all potential clients.
Worked collaboratively with ACS, Family Court, foster care agencies, probation, and parole to assist programs with referring client to the program and ensuring a smooth transition.
Conducted assessments and treatment for individuals diagnosed with severe and persistent mental illness, individual struggling with alcohol and drug addiction/abuse, anxiety, cognitive delays, autism and other eating disorders, eating disorders, & those released as part of civil commitment, lengthy criminal history, and undocumented.
Created partnerships with inpatient and detox programs to facilitate clients transition to a drug and alcohol free living.
Worked with school officials and parents to ensure to determine and identify educational needs of students as well as identify barriers to learning material.
Conducted conferences with parents and teachers to ensure educational success.
Measured and evaluated educational outcomes.
Prepared educational results to measure and identify if goals were being met and or needed to be modified.
Worked within governmental regulations to ensure all educational needs for children in the program was being met.
Prepared an educational plan with student teachers to ensure goals were being met.
Completed referrals for substance abuse outpatient programs for clients that have exited the program.
Supervised both admissions and entitlements department simultaneously
Provided field supervision for undergraduate level student in pursuit of their prospective degrees, i.e., human services (BA) and social work(BSW)
Neighborhood Coalition for Shelter, New York, NY
Senior Case Manager Feb. 2004 – Jun. 2008
Worked in a drop-in center servicing the mentally ill, military veterans, and chronically homeless population.
Assisted clients with transitioning from the drop –in center / shelter system into more permanent stabilized housing.
Assisted and advocate on behalf of clients to obtain adequate entitlements e.g SSI, Public Assistance, SSD, restoration of lost benefits, etc. to become eligible for housing.
Provided intensive case management counseling, and crisis intervention.
Provided substance abuse counseling to clients suffering from alcohol/drug addictions, mental health challenges, anxiety & eating disorders.
Advocated and completed referrals on behalf of clients to applicable programs, facilities, and or treatment programs.
Completed weekly progress notes on each individual client on my case load, complete psychosocial summaries, monthly client stats and tracking.
Maintained accurate records of all contacts held.
Conducted weekly money management workshops to assist clients with establishing a savings account, and preparing for housing.
Knowledgeable of OASAS regulations 816, 818, and 819.
CERTIFICATIONS
Board Certified Professional Counselor # 15521 06/2014-06/2018 American Psychotherapy Assoc.
Certified Master Forensic Social Worker # 116608 06/2014-06/2018 American College of Forensic Examiners Institute
Certified Relationships Specialist # 15221 06/2014-06/2018 American Psychotherapy Association
EDUCATION
Walden University PhD, Forensic Psychology – Graduation 3/2016 GPA, 3.5 Minneapolis, MN, United States
Long Island University MS, MFT: Marriage & Family Therapy Member of LIU Honor Society, 3.79 GPA
New York City College of Technology BA: Bachelors of Arts (Human Services) 3.25 GPA Brooklyn, NY
New York Peace Institute Certified Mediator – Completed 2015 New York, NY, 11201
Long Island University Eclectic Cognitive Behavioral Therapy Purchase, NY, 2014
PSYCHOLOGICAL CONTRIBUTIONS
PsychCentral.com
Divorcemagazine.com
Momoandme.com
Digitalromance.com
Domesticshelters.com
The Young Hopeful
Bustle.com
Grandparents.com
References: Furnished Upon Request
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