Network Consultant

Ramana Gandham

Email Id:*****************@*****.***

Contact No: 416-***-****

Etobicoke, Toronto

Summary:

Networking Professional with hands on experience of over 10 years in monitoring, managing, designing and deployment. Proven expertise working with LAN/WAN/Firewall/Wireless/VPN/Load balancers. Technology savvy self starter, adept to moving into new environments and extrapolate from the existing experience to quickly adapt to new technologies fluently. Professional Experience

NTT Data Feb 2016-Till Date

Designation: Senior Network Technical Consultant (Escalation and Deployment) Responsibilities:

Responsible for 40 new Enterprise LAN sites Design and implementation.

As part of Data Center fabric remediation/refresh project, deployed Cisco Nexus switches and implemented features like FEX Links, VPC and VDC.

Wi-Fi planning and design with Cisco Prime, rolling out Wi-Fi deployment project for Morgan Stanley branches worldwide using 45XX and 55XX series of WLC based solutions

High Level troubleshooting and resolving escalated events/outages pertaining to LAN/WAN and Wireless.

Implemented F5 LTM for customized monitoring of traffic and thereby associating the monitors with respectivepools and nodes.

Implement configuration and rule sets as they pertain to enterprise firewall management using Palo Altos, Checkpoint and Cisco ASA.

Assist in ensuring that the network solutions and infrastructure meet the current performance, reliability, security and business requirements of the business or customer.

Detail oriented and able to handle multiple projects or tasks while effectively prioritizing to meet deadlines.

Attend regular review meetings with the Change Advisory Board(CAB) for presenting the change plan, test plan and implementation plan, thereby getting the required approvals from business stakeholders.

Configuring MPLS Primary, Remote access VPN Backup solution for the customer by using Cisco site to site VPN, BGP, IPSec VPN and Tunneling technologies HCL Technologies July 2015-Jan

2016

Client: Microsoft

Designation: Technical Specialist

Responsibilities:

Worked as Network Operations Support L3 Engineer.

Management and Administration of the Microsoft Network Devices across the Globe.

Managed 8 Data Centers of Microsoft.

Primary focus was Troubleshooting of escalated issues from Tier 2 Team.

Troubleshooted the issues on Cisco 5508 Wireless Controllers in Distributed Campus deployments with Cisco Prime.

Worked on Firewall rules implementation and Validation of traffic flow on Cisco ASA

(Version 7.x), and Fortigate Firewalls.

Managed and Troubleshooted the Application Traffic flow through F5 LTM and GTMS and A10 Load balancers.

Troubleshooting and monitoring application issues using tools like wireshark to capture traffic and analyze the logs.

As part of Problem management, providing detailed RCA for every network Major Incidents.

Proactively identifying single point of failures or non standards in network and discussing with management..

Worked with Cisco IOS,IOS-XR, Nexus OS,BGP,MPLS L2 and L3 VPNs.

Supported scheduled maintenance activities based on requirement.

Worked in 24X7 NOC environment.

Tata Consultancy Services March 2013 to Apr 2015

Designation: IT Analyst (Project Engineering and Operational Support) Project 2 - Client: Maxis

Responsibilities:

Worked as a Lead and managed the team of 8 persons.

Represented the TCS Team while taking Knowledge Transfer from IBM on Maxis Data Center setup and validated the same before handing over to the team.

As part of Data Center fabric remediation/refresh project, deployed Cisco Nexus switches and implemented features like FEX Links, fabricpath and VDC.

Migrated Cisco FWSM context to Cisco ASA.

Migrated the Cisco ACE to F5 Local Traffic Manager Load balancer.

Troubleshooted the day today Wireless issues with Cisco Prime.

Participated in meetings with Application teams while hosting a new application and supported them till Go Live (Providing ips to servers, clearing the firewall rules and adding them on Load balancer on F5,Cisco ACE and CSS).

Managed the Cisco Remote Client Access VPN solution with Cisco ACS.

Capacity planning to the required sites and upgrading the links after taking the approvals.

Provided Cisco Nexus and Cisco ACE and CSS Training to team members.

Worked with Servers team (New servers implementations with both physical and VMWARE).

Troubleshooted day to day issues related to External client Access and internal client connectivity across Maxis network along with its connectivity to the Data Centre Servers. Tata Consultancy Services Sept 2012 - Feb 2013

Project 1 - Client : Owens Corning

Designation : IT Analyst (Design Deployment and Implementation Engineer) Project Description:

Owens Corning has its presence across the Globe with 2 Data Centres in USA. Client acquired 2 new sites from its competitors. As part of Project Engineering team, it is my responsibility to integrate those new sites with the existing Client Network with clients standards. Client is also have Router on Stick model with End Of Life Devices. Client requested us to replace those devices in Live environment with less downtime. Responsibilities:

Worked as Design, deployment and Implementation Engineer.

Replaced the existing HP switches with Cisco Devices for 2 sites.

Project includes preparing the BOM and submitting the Design and Deployments Configurations to Client Architect and getting the approvals

Implemented them on Cisco Routers, Switches and 4404 Wireless Controller.

Taken responsibility of the new sites for 2 weeks till they handed over to the Operations team with MS Visio diagram and documentations to Client and Operations Team.

Got appreciations from TCS management as integrated the new sites to existing Owens Corning Network with in the Project time lines.

Responsible for LAN Refreshments of 10 sites which includes LAN, Wireless solutions and provided the respective documentations to the client and Operations team.

During implementations of Wi-Fi Solution used the Cisco Prime. Genpact Aug 2011- Sep 2012

Client: Ingram Micro

Designation :Lead Associate (Network Operation Engineer) Description:

Ingram Micro has Global presence with 2 Data Centers. As part of this project, we need to manage the client Network Infrastructure which consists of LAN, WAN, Wireless, Firewalls and Load balancers.

Responsibilities:

Worked as Operations Support Engineer.

Managed Ingram Micro's Data Centers which are in USA and Australia.

Managed Ingram Micro's Distributed Wireless (4400 Controller) Design across the Globe with Cisco WCS.

Implemented the redundant router configurations for multiple sites in APAC region as per client requirement.

Worked on Data Centre access with Cisco ASA and PIX Firewalls.

Configuration and management of Cisco Switches (Series: 2950, 2960, 3560, 3750 ) for Local Area Network with VTP, VLANS, STP, Port channel.

Did the URL management with Fortigate UTM.

Worked on Cisco ACE and F5 Configurations for the existing operations and new Application deployments.

Activate Data ports and provides VLAN's to user as per their requirements, or change VLAN if needed.

Worked in 24X7 NOC environment.

Provided CCNA Training to the team members.

Computer Sciences Corporation (CSC) Oct 2010- Aug 2011 Project 2 - Client: UCAAS

Designation : Network Engineer (Network and VOIP Operations Engineer) Project:

Description: UCAAS is RPOC lab built by CSC in collaboration with Cisco VOIP Team and advertised this product in CiscoLive 365 Conference in 2011.CSC Management focused to generate new business from its existing and new customers with this project. Responsibilities:

UCAAS - Unified Communications As A Services is a Remote Proof Of Concept Lab.

Worked as Network Voice Operations Engineer.

Participated in Cisco Call Manger and Unity Server upgrade to Version 9.

Integrated the Lotus Notes (Email and SameTime Applications) with End user phone extension to receive Voice mails.

Configured Cisco Softphones on end user desktops.

Configured New Phone extensions in Cisco Call Manager and new voice mail set up in Unity Server.

Updated ticket status reports to Management on daily basis Computer Sciences Corporation (CSC) Jul 2006 - Sept 2010 Project 1 - Clients: DuPont, Motorola, Freescale and AON Designation :Intern to Network Engineer (Operation Support for CSC North American Clients)

Project Description:

Worked as a NOC Engineer and successfully offshored the NOC team from CSC USA. Supported multiple clients like Dupont, Motorola,Freescale and AON. Responsibilities:

Provided Network Data operational support for CSC North America Clients.

Worked on Incidents and resolved the issues within SLA and if required escalated to L3 Team.

Worked on site decommissions for AON Client.

Monitored and Managed the LAN, WAN and Security Devices for multiple clients.

Worked with Global Service Providers and Local IT Support team to restore the site outages.

Extensively worked on End user port management.

Provided the Capacity Planning reports for critical sites to Management on weekly basis.

Worked on IOS upgrades on Cisco LAN Devices.

Managed the ticket Queue and distributed them among the team members.

Provided the ticket queue count report and worked on identification of repetitive tasks.

Created and shared multiple Operations Templates to the team which helped them while troubleshooting the Network issues.

Certifications:

Cisco Certified Network Associate (640-801) Cisco ID : CSCO11174095

Cisco Certified Network Professional

BSCI (642-901)

BCMSN(642-812)

TSHOOT(642-832)

Cisco Certified Network Expert Service Provider [(350-029)(Lab attempted)]

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