Customer Service Representative

Kristina O'Hara

Adelaide SA

************@*****.*** - 049*******

I have been working in call centre's most of my working life. Mostly for charities and Appointment Setting for several different Industries.

WORK EXPERIENCE

Customer Service Representative

Ccc Financial Solutions - Adelaide SA - January 2017 to Present Debt Collector

Team Leader, Appointment Setter

Ultramatic - Adelaide SA - May 2016 to January 2017 In charge of the telemarketing. Calling homes, to book appointments for Consultants. 3-4 hours a day, also confirming of appointments and rescheduling. Call Centre Operator

My Money House - Adelaide SA - January 2013 to November 2013 Responsibilities

Cold calling residential numbers, and booking appointments for our Consoltants. Accomplishments

Most appointments set in a four hour shift.

Call Centre Representative

Phoenix Society - Adelaide SA - March 2009 to July 2009 Responsibilities

Cold calling businesses and residential customers, selling lottery tickets, or asking for Donations. Accomplishments

Meeting my hourly targets.

Skills Used

Selling multiple tickets and getting a large amount of donations. Call Centre Agent

Modern Home Marketing - Adelaide SA - January 2008 to April 2008 Responsibilities

Setting appointments for our sales representatives. Accomplishments

Meeting my hourly Kpi's.

EDUCATION

Gilles Plains High school

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