Sales Accounting Customer Service

Gaurav Dhiman

*** ********* ******

New Westminster, BC, V3M 2V3

Cell: 778-***-****

Email: **********@*****.***

EDUCATION

Accounting Management Diploma 2011 – 2013

Douglas College, New Westminster

SKILLS

Accounting/Financial

• Classifying, recording and summarizing business transactions

• Preparing adjusting and closing entries

• Generating year-end financial statement

• Performing journal entries for receivables, payables and payroll using Simply Accounting Communication

• Locating, analyzing, summarizing and evaluating vital information sources

• Outlining the vast data into scannable, reader friendly format

• Developing workplace documents - cover letters, memos and drafts

• Fluency in spoken/written English, Hindi and Punjabi Interpersonal

• Building strong relationships with other students, staff, co-workers and, customers

• Innovative problem-solver who can generate workable solutions and resolve complaints

• Empathic listener to co-workers, customers and suppliers

• Flexible team-player with an ability to work in a diverse multi-cultural team

• Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new idea Computer

• Exhibit strong knowledge with MS Office

• Competent user of MS Excel with an ability to perform financial and statistical calculations

Organizational/Management

• Managing restaurant with 20 employees

• Performing and scheduling employees according to their skills

• Managing day-to-day transactions and reporting sales to the company SKILLS (Cont’d)

• Managing inventory and supplies

• Assisting in performing payroll and hiring new employees

• Training and supervising new employees

• Studying and implying different management techniques and effective strategic plans

• Ensuring that work place is in compliance with company policy

• Resolving customer conflicts in high-pressure situations WORK EXPERIENCE

Operator, All India Express June 2016-Present

Surrey, BC

Supervisor, All India Restaurant June 2013-May 2016 Vancouver, BC

Assistant Supervisor All India Restaurants November 2011-April 2013 Vancouver, BC

Assistant Manager High-Tech Transbelt Pvt. Limited April 2010-November 2010 Kapurthala, Punjab, India

REFERENCES

AVAILABLE UPON REQUEST

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