Project Manager Office

Aleksandra Shtofenmakher

Brooklyn, NY 347-***-**** **********.*************@*****.***

IT Management & Administrative Professional

As a dedicated professional with 12 years experience in administration and IT management, I seek to bring my skills and abilities to add value to your company. Skilled technology coordinator; Extensive experience in project management; Highly organized, self-motivated and adaptable.

Areas of Expertise

Windows, Mac OS, Unix

MS Project

Reading Floor Plans/Blueprints

MS Office Suite

MS FrontPage

Fluent in Russian and English

Payroll Accounting

Planview, ResolveIT and Sharepoint

Professional Experience

CITI GROUP New York, NY

Technology Project Manager, 2006 – 2016

Organized all moving activity, generated metrics reports and accurately tracked data.

Supervised project budgets, including cost variance reporting, reconciliation and processing monthly charges.

Handled communication between clients, vendors, technology team and other stakeholders.

Established project schedules, evaluated vendor performances and led all project-related tasks.

Oversaw daily operations of moves, adds and changes at all New York and New Jersey locations.

Directed Level 1-4 technicians on site, providing leadership and guidance.

Ensured adherance to company asset disposal procedures.

Played key role in new floor build-out and hardware rollout.

Achievements

Managed relocation of 1000+ users within the company, and 3000 users within a single campus.

Streamlined tracking process by creating a new move matrix.

Supported efforts at the recovery site following the destruction of Hurricane Sandy.

Coordinated technology for the annual Global Summer Analyst and Associate internship program.

Transitioned more than 1500 users from a physical infrastructure to a virtual desktop platform, cutting costs of the North American operation by approximately $1 million per year.

MEDICAL OFFICE OF DR. SAGALOVICH Brooklyn, NY

Office Assistant, 2005 – 2006

Managed and organized all front desk operations.

Greeted visitors and checked patients in for their appointments.

Verified patients’ medical record information and insurance coverage.

Scheduled patient appointments and confirmed referrals to other care providers.

Education

Bachelor of Arts in Psychology

Baruch College, City University Of New York, New York, NY, 2016

A/V (Audio/Video) Cisco Training

Citi Group, New York, NY, 2016

Associate of Arts in Business Administration

Borough Of Manhattan Community College, New York, NY, 2012

**References Available Upon Request**

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