Alex E. Yuan
Canyon Lake, CA ***** Mobile: 714-***-****
Email: **********@*****.***
Professional Objectives
To obtain a position with a growing company that offers an opportunity to contribute and grow professionally. I am seeking a challenging environment to use my knowledge and experiences to help your organization meet and exceed its goals.
Qualifications and Capabilities
Over 13 years’ experience as an Information Technology Network Professional
Knowledge of IT Infrastructure and networks. Knowledgeable in network design, implementation and management
Supporting LAN/WAN topologies connecting domestic and international sites over MPLS & VPN
Implementing Checkpoint Firewall – 2200 & 1100. Smart (Dash, Event, Monitor, and Log)
Security – IPS updates and daily alert report reviewing
Support, manage, configure Cisco products including routing, switching, voice, and wireless
oCisco Switches (4507r, 3750g, 2960) IOS
oCisco Routers (871w, 1841, 2811, 4321)
oCisco AP (1242, Air126)
Experience with Nortel PBX Meridian phone system
Implementing software on devices to allow for network management (Kiwi Catool, Opmanager, Netflow)
Familiarity with various types of connectivity including T1, E1, point-to-point, VPN, MPLS, PPPoE and DSL
Installation, system administration, networking, system configuration and tuning on multiple Windows platform
Installation and management of a VMware ESX 4.1
Managed a SAN (snapshot scheduling and restoring)
Knowledge of TCP/IP, QOS, DNS, EIGRP, IPSEC, SSL, Radius, VBScript, Citrix, DHCP, VLAN
Experience with ERP systems – SAP, IQMS
Analyzing wireless signals - AirMagnet
SPAM – creating and updating email campaigns
Wireshark – packet capture
RF scanner configurations and deployments
CCTV deployment
SAP ITSM ticket tracking
Variety of network troubleshooting
Documentation – processes and procedures
Experience supporting manufacturing, distributions, retail, and corporate office environments
Professional Experiences
Worldkitchen - Snapware 1/2011 – 1/2017
Network Administrator
Primary daily responsibilities are to monitor network traffic, respond to down network equipment, review and investigate security reports, participate in on-going network initiatives, and support local site IT related issues.
Key Projects and Achievements:
Integrate two existing company IT infrastructures
Datacenter relocation - implementing and decommissioning
Deploy and implement Checkpoint and Cisco switches to 90 retail stores throughout the country
Network deployment of Lifesize video conferencing and Riverbed appliances to domestic and international sites
MPLS, T1 and E1 circuit implementations
Server room cable rewiring to companywide standards
Implementing IDFs
ERP - IQMS major software server upgrades
West Coast distribution center relocation - implementation and decommissioning
Snapware 1/2007 – 1/2011
Network Administrator
Primary responsibilities are to oversee the day-to-day activities of maintaining the site network infrastructure, both hardware and software, to ensure that all internal and external customers have the needed tools and connectivity to ensure a continued positive professional relationship.
Key Projects and Achievements:
Implementing a SAN environment – Compellent and EMC products
Implementing and deploying a virtual environment with VMware 4.1
Distribution center move – implementing and decommissioning
Motorola Symbol wireless AP management deployment
Upgrading to Win2k8 by replacing Win2k3 file servers, AD, DNS, DHCP, and print server
Deployed a layer3 switch environment with multiple IDFs by phasing out layer 2 switching
Windows 7 workstation roll outs, phasing out XP
Implemented a Cisco 5515 firewall, replacing a PIX firewall
Deploying Citrix servers’ environment
ERP - IQMS physical server and software upgrading
Bassenian Lagoni Architect
Network Technician 4/2004 – 1/2007
My responsibilities are to ensure the Windows services are functional for all users’ needs. The responsibilities include supporting five Windows server 2003 (troubleshooting, Maintaining, rebuilding, and constant monitoring). Other responsibilities are supporting 120 workstations.
Key Projects and Achievements:
Implementing firewall, Sonicwall
Novel to Windows Server 2003 migration – file server
Server upgrading from Windows Sever 2000 to Windows Server 2003 – Exchange, AD, DNS, and DHCP
Implemented VBScripting in the OU to ease software upgrades, patches, and installations
Education
University of Phoenix 1/2002 – 1/2005
Degree - Bachelors of Science Information Technology
Coastline College 8/2000 – 12/2002
Cisco, Microsoft, and Linux OS
Fullerton Junior College 8/1994 – 6/1999
General division classes
Awards and Honors
I was awarded “Employee of the Month” once for Snapware, then once for Worldkitchen.
Hobbies
I enjoy spending time with my family, fitness, self-improving learning related to I.T., meeting new people through meetup.com, Brazilian jujitsu, Honda restoration, tinkering with remote controls cars, and experimenting different kinds of food.
Attitude
I am a firm believer that a positive, can-do attitude makes a world of difference. I, therefore, strive to be Accountable, Responsible, and Respectful at all times. I believe in taking pride in my work, and having passion for what I do.
Additional Skills
Provide great customer service skills
Speak Chinese
Able to lift 50lbs