Service Technician Engineer

Steven P. Grzegorzewski

***** ********** **. *** ***, Perrysburg, OH 43551 419-***-**** ******.*************@*****.***

Education

COLLEGE OF AVIONICS SPARTAN SCHOOL OF AERONAUTICS

Specialized in Aviation Electronics in addition to Aviation Technology

ANTHONY WAYNE HIGH SCHOOL

High School Graduate, 1987

Organization / Communication

Technology

Training / Certifications

Multi-Tasking

Planning & Scheduling

Documentation Structuring

Reporting & Monitoring

Troubleshooting

Time Tracking/Management

Operating Systems:

Windows 2000/XP/VISTA/7

Servers:

Windows 2000/2003

Experienced Software:

MS Office 2007/2010 (Word, Excel, Outlook, Access, PowerPoint, Project, Visio)

Citrix

Oracle

AS400

Ghost

Novell Network System

VERITAS Backup Exec.

Fiber/COAX/CAT5 & CAT6 Cabling

Printer Equipment (Installation):

Dell/Lexmark/Xerox

Active Directory Management

Group Policy Management

Remote Technology

VMWare

Handheld Scanners (MC9060/MC9090)

Repair

Software Installation

Training:

MCSA

Certifications:

Six Sigma – White Belt

A+

Dell

IBM

Intel Wireless

HP

Toshiba

Experience

Field Service Technician Fresenius Medical Care January, 2013 – September, 2016

Assignment: Tri-State and Surrounding Areas

Updating and re-imaging machines

oDesktop Deployments

oChairside Deployments

oUser Data Back-ups

oPreventive Maintenance of Chairside machines

Updating network hardware and software and providing support when requested

Maintained documentation for future testing and training

Worked directly with the customer and clinic personnel to make sure updates and data transferred correctly

Network Administrator Northstar Bluescope Steel February, 2011 – December, 2012

Assignment: Delta, Ohio

Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.

Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.

Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.

Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.

Prepares users by designing and conducting training programs; providing references and support.

Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.

Meets financial requirements by submitting information for budgets; monitoring expenses.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Protects organization's value by keeping information confidential.

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Service Field Engineer Motorola July, 2006 – July, 2010

Assignment: Holtsville, New York; Tri-State Area

Provide hardware and software support on Bar Scanners

Provide Network both RF and Wired Support

Configure and repair WS 5000 and WS 4000 Switches

Systems Service Technician/VIP Support Siemens Business Services January, 2004 – April, 2006

Assignment: Toledo, Ohio

Blackberry VIP Support

VBScripting Desktop Support

Setting up LAN for Remote Conferences

IBM Certified (Desktop, Servers, Laptops)

Dell Certified (Desktops, Laptops, Workstations, Servers)

Network Engineer Pomeroy IT Solutions May, 2003 – December, 2003

Assignment: Sylvania, Ohio

Dell Certified (Desktops, Laptops, Workstations, Servers)

MCSA Trained

Teradon Intercom Certified

Provide 24/7 Support for 200 Servers

IT Service Technician Sarcom January, 2002 - May, 2003

Assignment: Maumee, Ohio

HP Certified (Desktop, Workstation, Printers)

Toshiba Certified (Laptops)

Xerox Certified

Compaq Certified

Lexmark Certified

Administrated two companies network of 100 users

IT Field Technician Micro-Works April, 2000 – November, 2001

Assignment: Oregon, Ohio

A+ Certified

Mac and PC fluent

Set-Up and maintained wireless and wired networks

Intel Wireless Certified

References

Tom Jelinek – Fresenius Medical Care

Contact Information

Phone: 312-***-****

Email: ***.*******@***-**.***

Angeleena Mulligan – First Solar, Inc.

Contact Information

Phone: 419-***-****

Email: *********.********@**********.***

Chris Hite – Hiab USA

Contact Information

Phone: 419-***-****

Email: *****.****@****.***

Contact this candidate