System Administrator Support

James K. Sackie

*** ********** ***. *** *-B Boston, MA 02115 Phone 617-***-**** **********@*****.***

Oracle Database Administrator (DBA)

Solutions-focused, technical IT professional with 5+ years’ experience providing Oracle Database Administration and system / application support for large companies and non-profit organizations. Impressive record of achievement in installing, maintaining, troubleshooting, repairing, and updating state-of-the-art databases, applications, and systems to meet organizational needs.

Oracle Database Administration

System Upgrade & Maintenance

Troubleshooting & Support

Oracle ASM, Data Guard, and RAC

Application Design & Deployment

System Tuning / Performance

Database Solutions Development

User Account Management / Security

Network Troubleshooting

Installed & Configured SQL Serv 2016

Backup, Restore & Recover SQL DB

Apply SQL Serv 2012 Ser Pack 3

Professional Experience

BOSTON CHILDREN’S HOSPITAL – Boston, MA

2009 – Present

Oracle Database Administrator (2014 – Present)

Provide Oracle database administration for a large children’s hospital. Add, modify or remove users, roles, privileges, profiles, and other data accesses. Monitor, tune, and troubleshoot database and application issues. Perform Oracle database backups and Recovery using RMAN. Coordinate routine database / application activities with IT staff. Diagnose and report critical errors to Oracle Support Services. Monitor database activity and file usage to remove or delete old or obsolete files.

Selected Highlights

Maintained availability of client production system by performing system backups, restorations, cloning functions as well as refreshing databases and applications.

Successfully identified, installed, and tested new system patches to meet capacity requirements and maintain continuity across Database operations.

Installed, tested, and verified database software on the database server that included planning, preparing, and scheduling of software installation of Oracle 10g, 11g R2, and 12c R1 on Unix/Linux and Windows Servers.

Enhanced software performance by performing product evaluations / trials and working with cross-functional teams to implement vendor products and custom-developed applications.

Worked closely with Project Managers and Team Leaders to provide backup and restore planning, performance tuning, design strategy, and system architecture.

Installed, configured, and administered Oracle database software including Oracle Clusterware, Server side load balancing, Service based connectivity, Automatic Storage Management, Data Guard, Data Guard Broker, Physical / Virtual network address management. Patched and set up Oracle RAC and adding nodes to RAC cluster.

Setup and configured storage disks using Oracle ASM technology on Linux servers and ASMLib utility, both for single instance and RAC databases.

Deployed Oracle database high availability solutions such as Oracle RAC and Oracle Data Guard using the latest 12c R1 and 11g R2 versions on Linux servers.

Performed Oracle database backup and recovery using the RMAN tool including using options such as compression, parallelism and setting up backup retention policies using OEM.

Monitored database issues and took preventive or corrective actions as required and monitor, & tune database performance, SQL queries using information from performance views.

Monitored and measured database performance on multiple platforms; develop and coordinate backups/recovery features that enhance DBMS operation and availability as needed, without impacting database or application availability on Linux and Windows servers.

Actively supported and assisted the application development team in the design, development, testing, tuning and implementation of Oracle database applications for the entire organization.

Worked with Oracle Tools such as OEM, AWR, ASH, ADDM Expdp/Impdp, SQL Tuning Advisor, and SQL Plan Baselines to optimize performance of the entire Database.

Data Center Analyst (2009 – 2014)

Performed data center support with accountability for access control, password reset, user profile configuration, web VPN connectivity, and remote desktop assistance. Prepared and rolled out policy and procedures to meet service expectations and quality for data center operations. Monitored all data center maintenance activities utilizing and evaluating current monitoring tools such as Solarwinds, OpenNMS, ConsoleWorks, Cloverleaf, & Cerner Olympus.

Selected Highlights

Developed and implemented procedures to ensure trouble-free operation of Windows OS, UNIX/Linux platform, network interfaces, and system backups.

Oversaw efficient troubleshooting, monitoring, and maintenance of hospital’s data including all backup, archival, recovery processes, and print / systems operation.

Worked closely with technical teams to develop and deliver operational support requirements for IT service delivery.

STRIDE RITE CORPORATION – Lexington, MA

2004 – 2009

Windows System Administrator

Served as Windows Systems Administrator and Consultant for a large global retailer. Identified and resolved end-user production / account issues. Conducted daily backups of AIX, MVS, AS400, and network servers. Installed and configured OS400 and Robot on AS400 systems, VMware ESXi servers, switches, storage networks. Created user accounts, reset / assigned passwords, and unlocked accounts. Setup automated schedule for nightly batch jobs.

Selected Highlights

Administered VMware system platform (VMware vSphere 5) that included overseeing software installation, user management & security, creating new ESXI instance, adding ESXI host to v-center server & v-Networking. ESXI configuration, creating datastore, VMKernel port, and configuring V-Network switches.

Oversaw efforts to set up, configure, and support VMware infrastructure that included use of vSphere and vCenter used in virtual system cloning, template creation, and migration.

Spearheaded a project to upgrade current 4.x VSphere environment to VSphere 5.x that included planning, developing, installing, configuring, and optimizing several VMware servers and related components.

Improved system performance by installing and configuring customer’s Microsoft windows-based networks.

Active Directory – account management including creation, modifying and maintaining all user objects and implementing security for those objects.

BOSTON COLLEGE – Boston, MA

1989 – 2004

Senior Computer Operator

Oversaw daily computer monitoring activities for a large college institution. Tracked and managed printing functions, network connectivity, software & hardware installations, systems performance, and internal support requests.

Selected Highlights

Provided technical support to users, updating system configurations, solving user problems with application compatibility, installation, system upgrades and maintenance.

Operated computers utilizing checklists, schedules and procedures by responding to console messages, running GUI applications and telnet sessions on multiple mainframe systems and multiple integrated sub-systems.

Conducted operational monitoring responsibilities including daily checklist functions, printing, monitoring network connectivity, software & hardware installation, systems performance, and internal support requests.

Education / Training

Boston College, Boston, MA – B.S. in Management

Boston University, Boston, MA – Training: UNIX/Linux Administration

DBA University, Chicago, IL – Training: Oracle Database / MS SQL Server 2016 Database Administration (Hands- On Lab)

Certifications

Microsoft Certified Professional (MCP)

Microsoft Certified System Administrator (MCSA)

Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified IT Professional (MCITP)

VMware Certified Professional (VCP)

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