Technical Support Quality Engineer

Syed Rehan Ali

E-Mail : *****.*******@*****.***

Mobile : 850-***-****

Objective

To be an expert in my area of work, with a passion for challenges, innovation and working with people and communities.

Seeking a role, where I will be able to apply my skills, work experience in the development of advanced applications by making a difference through quality, with strict adherence in achieving the organizational goals.

Academic Qualification

Pursuing Master of Business Administration from Jamia Millia University.

Bachelor of Technology from UPTU with First Class.

HSC from CBSE Board with First Class.

SSC from CBSE Board with First Class.

Career Summary

More than 2 years of experience in the field of marketing with reputed companies.

Experience in the field of Business Development.

Experience in identifying and maintaining relationship with Press and print media.

To identify sources for improving company’s relationship with media.

Managing merchandising activities for effective.

Experience in handling public relation with trade partners for increasing visibility share at retail outlets.

Employers

Currently working as Sr. Executive Marketing for IIFM ltd. from Oct 2015.

Worked as Technical support associate for Convergys

Worked as Quality engineer for GETCO Ltd.

Key Skills

Increasing organization's market visibility and market share by branding its image.

Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.

Identifying improvement areas & implementing measures to maximise customer satisfaction levels

Conducting marketing activities for sales lead generation.

Develop marketing collaterals, advertisements.

Skills in developing relationships with key decision-makers in target organisations for revenue.

Achievements

This past year, I really worked on improving my teamwork skills.

Because of good work got appraisal in less span of time.

Developed the product troubleshooting procedure for IIFM company with strong attention to detail.

Converted imagery schools of metro cities for a niche product i.e National Finance Olympiad.

Computer Literacy

Windows OS

MS Office

MS Outlook

Personal Details

Birthdate: 25-dec-1993

Passport no: L7967467

Address: A-6, Shaheen bagh, Jamia Nagar,New Delhi

Languages Known: English, Hindi, Urdu

Contact this candidate