Quality Analyst

KazimZaidi

Cell 916-***-****

Professional Summary:

** + Years over all experience in Quality Assurance domain focusing on Finance, Banking, Healthcare & Retail.

Software QA Analyst with a good understanding of Software Development Lifecycle (SDLC) and experience in methodologies such as Agile, and Waterfall

Proficient with STLC (Software Testing Life Cycle) and well experienced in writing test cases, and reports

Extensive manual testing experience in GUI, functional, integration, regression, and User Acceptance Testing (UAT)

Excellent knowledge about financial sector with master level experience in mortgage, loans, and as an underwriter

Good team player with excellent time management skills having profound insight to determine priorities, schedule work, and meet critical deadlines

In-depth knowledge of procedures and principles in the Software Quality Assurance industry

Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints

Technical skills

Methodologies Waterfall, Agile

Defect Tracking Tools Quality Center, Rally

RDBMS MS SQL Server 2000-2008, Oracle

Other Applications MS Office (Word, PowerPoint, Excel)

Browsers Internet Explorer, Firefox, Chrome, Safari, Selenium, Web Driver

Operating System Windows7, Windows8, Mac, Windows 10

Certification:

Scrum for Mobile App Developer.

Scrum Master Accredited Certification.

Experience:

PNC BANK, Chicago - IL

Lead QA Analyst Oct 2014 – Present

Responsibilities:

Validate the ARM and FIX loans with multiple applications.

Validate the backend account and customer information using SQL

Use SQL server to verify the tables are being updated with the plans that are committed in the frontend applications

Worked on developing the Automation Test Scripts using Selenium WebDriver.

Prepare the test data for the testing purposes

Conditioning and Decisioning Loans in System for eligibility to specific Plan

Create Test Cases, execute and document Test Cases

Gather functional requirements and perform Positive and Negative Testing

Designed and developed test automation artifacts (scripts, functions, scenarios, processes) for simple to complex automated testing situations using Selenium

Perform Black Box Testing, Functional Testing, Integration Testing, System Testing, UAT Testing, Compatibility Testing, and Regression Testing on web based and mobile applications

Positively contribute toward establishing and maintaining Software Quality

Performed Regression testing for new builds and every modification in the application using Selenium WebDriver.

Assist developers and technical support staff in identifying and resolving problems

Dean Health Care Group – Madison, WI Nov 2013 -- Oct 2014

Lead Quality Assurance Analyst

Responsibilities:

Analyzed the user requirements by interacting with business analysts

Created Test Cases and Test Data based on the requirements of the application

Interacted with multiple development teams and Project Management teams

Analyzed current Claim Authorization Process and Identified possible constrains that pends claims related to Claim Authorization Mismatch

Recommended improvements to standardize authorization and claim process in order to increase auto-adjudication of pended claims related to Authorization Mismatch.

Set up Selenium tool from scratch and configured various other peripherals tools to perform Selenium testing

Provided application status, performance and system integration validation requirements

Ran and participated in the weekly and monthly meetings and updated with the status of testing, completion, estimates and limitations

Executed SQL queries to check the data table updates after test execution

Performed Smoke, Functional, Regression and Integration Testing of application

Washington Mutual Bank, Chicago IL Apr 2011-- Nov2013

Sr QA Analyst

Responsibilities:

Verified and Validated Web based e-commerce applications and Documentation

Analyzed bugs and interacted with development team members in fixing the defects

Strong experience in performing GUI, Functionality, System, Performance, UAT, End-to-End and Regression tests

Participated in weekly status and daily defect calls

Created Test Cases, executed and documented results

Positively contributed towards establishing and maintaining Software Quality

Assisted developers and technical support staff in identifying and resolving problems.

Data verification

Ensured test cases are aligned to the requirements and have a detailed coverage of the Acceptance Criteria for each User Story

Prioritized and used sound judgment for making decisions involving end user requests

Worked on multiple projects at one time and deliver high quality results within project timelines

Tested in QA, UAT and Prod environments

American Express, NY July 09 – Feb 11

Sr. QA

Credit Scoring System is a Web application used by the AMEX Agents for processing various card types like Lending, Charge, Business Credit Line (BCL) and High Balance Customer Service (HBCS) and based on the applicant credit scores the Credit Scoring System decides whether to Accept/Cancel/Decline or rescores the applicant.

Responsibilities:

Analyzed Business Requirement documents and the Technical Specification documents for testability.

Attended several walkthrough meeting with the Business Analysts, Developers and provided feedback accordingly.

Participated in System Requirements and change requests review and plan Testing schedules and scripts accordingly.

Responsible for developing Test Strategy, Test Cases, Test Scripts.

Created Test data for interpreting the negative/positive results.

Prepared Requirements traceability Matrix for better Test coverage.

Used Quality Center for Test case Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation.

Involved in testing Web services and XML using the SOAP UI tool.

Responsible for testing custom reports and performed Back-end testing using SQL Queries.

Performed System, Integration and Regression Testing.

Created and executed Automation Test scripts for Regression using QTP.

Expertise in developing Complex Automated Script framework and utility functions for performance testing using Loadrunner and WebLoad.

Involved in developing a typically customized script frame and complex scripts for LR using C language and in automating all the use cases in the product.

Developed several utility functions in C language for optimizing and enhancing LR scripts.

Participated in various meetings and discussed Enhancement and Modification Request issues (Change Requests).

Involved in testing meeting with developers to resolve application defects and prepared test cases for several code changes.

Generated Test Summary Report (TSR) for every phase of testing.

Support Business Users in conducting UAT Testing by ensuring all UAT Documentations are complete and support the business users in developing the UAT Test Plan and establishing testing scope.

Environment: Java, JSP, UNIX, TOAD, Oracle10g, Web 2.0, Quality Center, QTP,SOAP UI, Microsoft Share point, MAC OS X.

Catalysis Inc. Seattle, WA Apr 08- May 09

Sr. Quality Analyst (Mobile & website)

Catalysis is small private company in Seattle, WA. They work with Major companies like Microsoft, Starbucks, and Star Fire Sports etc. for creating the websites, Web Services and supporting Mobile phone compatibility of these sites. We are working on multiple projects at the same time, Projects starts from small I Frame to large size web component or full website. It is a fast changing environment; we deal with the quick changes in the requirement from the client. My Most of the responsibilities during this job are listed below:

Responsibilities:

Creating Test Plans based on S/w requirements.

Creating Test cases based on Test Plan, Functional Doc, Work Flow and Validity.

Test Execution and file the bugs.

Test the Mobile phones like I phone, Windows phone, HTC, Samsung, and Blackberry for S/w compatibility.

One on One work with developer, for start testing in early stage.

Creating Test coverage matrix result report.

Responsible for hands off on individual assigned features.

Data Base testing using SQL for validates the data storage.

Browser compatibility testing, Functional Testing, Field value testing, Database testing, Link Validation, Black box testing, Grey box testing, Security testing, Work flow validation, Logic validation etc. are the examples of the testing that I am doing on this project.

Tested features like Starbucks Card Mobile, like the option to reload Starbucks Card, "Tracked your Stars", "Scan your barcode", "Easy-to-navigate store locator", "Search by amenities", " payment", "Starbucks Card balance", "Reload your Card", "track the Stars", "Send a friend an E-Gift" for I Phone and Android phones

Tested the integration functionality with the social networking sites.

Performed compatibility testing with various mobile handsets to ensure that functionality works fine.

Played an active participant role in testing of the sync related applications to identify more defects.

Checked out Mobile Applications from SVN repository.

Imported projects to appropriate workspace.

Run projects on the Emulator

Set location information address or Latitude and Longitude the Emulator.

Tested Application on actual devices, using device anywhere software.

Installed the application on physical devices when available.

Environment: Window XP, Windows phone, HTC, Blackberry, Sony Ericson, ZPX

Wal-Mart, Bentonville, AR May‘07 to April 08

Quality Analyst

Wal-Mart is a leader in the retailing industry. It combines expertise in grocery retail and supply chain operations. It is a fortune 500 company which operates 5000 stores and clubs in 15 countries. This project aims at creating a Data Warehouse from the POS transactions. The Enterprise Data Warehouse consist information about Customer, Sales and Inventory. This would be one of the important decision support systems to many of the Sales Analysts & Business Executives on Sales and Product inventories with regards to region/State/Store and related supplier information.

. Responsibilities:

Developed test scripts using QuickTest Pro to perform regression testing. Back-end testing was done using SQL queries to validate the data in the Oracle database.

Used XML checkpoints to check the contents of XML documents in the web pages. Used standard checkpoints and image checkpoints to verify user interactive objects. Used regular expressions to enhance date and time verification.

Data-driven methodology was used throughout the automated testing process. It was used to populate the data table from the test database. Wrote re-usable actions to effectively automate and maintain the test scripts in QuickTest Pro.

Utilized both partial and complete recording configurations, switching between the two to reduce recording time and disk space and still maintaining the testability of the application.

Developed test metrics on the regular monthly basis for higher management. Monitored the defect tracking process and generated customized reports using TestDirector.

Customized the project by configuring email to automatically notify the respective users about the change in the status of the defect to enhance the information flow among different modules.

Executed the tests manually to verify the application functionality.

Performed stress testing using LoadRunner by generating virtual users, defining run-time settings, creating scenarios and rendezvous points.

Analyzed throughput of the system by creating graphs displaying the variation of generated hits per second with elapsed time. Monitored the server resources and processes under load conditions.

Developed goal-oriented scenarios and scheduled settings to run the scenario using schedule builder (used ramp up and ramp down). Initialized Vusers in the controller and recorded the scripts in Load Generator creating the init, action and end scripts. Defined run time settings in Controller.

Worked throughout the quality assurance life cycle including requirements specifications, creating a test plan, creating test cases, executing test cases, reporting defects, generating reports and managing regression testing.

Environment:QuickTest Pro 6.5, Load Runner 7.8, TestDirector 7.6, Rational ClearQuest, MS-Visio, MS-Visual Studio SourceSafe, UML, Oracle 9i, SQL, PL/SQL, Java Script

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