Jim Jensen Jim Jensen

acylpl@r.postjobfree.com

562-***-****

Professional Experience

International City Mortgage, Orange, CA 2014-2016

Network Administrator/Help Desk

Setup and termination of User accounts in Active Directory

Microsoft Office 365 Administrator

Adobe Acrobat CS Administrator

Nextiva VOIP Administrator

Encompass 360 Administrator

Help Desk Support using LogMeIn123

Set up and relocation of PCs

Samanage and Spiceworks ticketing systems

Management of Printer/Scanner/Scan to e-mail systems

Symantec Endpoint Protection Administrator

VM Ware server virtualization

Updating and configuration of all Windows XP/7/8/10 Operating Systems

Malware removal

Setup of teleconferencing using Skype and/or Citrix client software

Tonina Music, Inc. Los Angeles, CA 2012-2014

Network Administrator

Setup and Maintenance of all PC-related equipment

Local End-user support of Microsoft Office products

Setup and Breakdown of recording studio environment

Backup and cataloguing of all session data

Cubase 5 audio importing and exporting

Insco Insurance Services, Inc. Irvine, CA 1997-2011

PC Network Administrator

Setup and termination of User accounts in Active Directory

Microsoft Office 2003 Administrator

Laserfiche paperless office Administrator

Help Desk Support using Remote Desktop

Set up and relocation of PCs

Management of Printer/Scanner/Scan to e-mail systems

Symantec Endpoint Protection Administrator

VM Ware server virtualization

Updating and configuration of all Windows 95/98/XP Operating Systems

Malware removal

Sole Purchasing agent for all PC-related equipment

Remote support for 16 Branch Offices nationwide

Dow Jones Service, Inc. Los Angeles, CA 1989-1997

Field Service Technician

Third-party warranty contractor for Gateway, Dell, Acer, Micron, Brother, Canon, and Lexmark

In the field board-level warranty repair of PCs, Faxes, Printers and Scanners

Support for Dow Jones News Retrieval Network terminals

Support for all Telerate products

Setup of dedicated ISDN lines at Broker offices

Repair of Mannesman-Tally printers at all SoCal DMV offices

Education

Associates Degree in Electronics

ITT Technical Institute (1989 )

A+ Certified in PC Electronics

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