Information Technology Customer Service
Resume:
Giscard Francois
Orlando, Florida, 32828
********.*********@*****.***
Information Technology graduate, with a keen eye and drive to learn more in the industry, seeking a position in a dynamic IT department to allow me to expand and utilize my technical skills.
WORK HISTORY
ALL UNIFORM WEAR Melbourne, FL
Sales Associate July 2012 – August 2013
Demonstrated professionalism and courtesy with customers at all times.
Assisted customers with selecting purchases.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Computed sales prices, total purchases and receive and process cash or credit payment.
Conducted research to address customer concerns.
EASTERN FLORIDA STATE COLLEGE Palm Bay, FL
Work Study/Math Tutor January 2014 – May 2014
Worked in computer lab, where I would help students with technical issues.
Maintained logs of activities of students coming in the learning lab.
Reviewed class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments.
Demonstrated professionalism and courtesy with students at all times.
Enforced administration policies and rules governing students.
EDUCATION
University of Central Florida Orlando, FL
Bachelor of Arts in Information Technology, December 2016
Eastern Florida State College Palm Bay, FL
Associate of Arts, May 2014
ADDITIONAL SKILLS
Customer service experienced
Analytical and critical thinker
Fast learner
Desktop, Laptop, & Internet repair
Windows 7, 8, & 10 expert
Microsoft Office proficient
Technical diagnostic tools familiarity
Fluent in English and French
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