Receptionist

Joan Weaver, M.S. Ed.

*F Fulham Road

Clifton Park, New York 12065

518-***-****

********@*****.***

EMPLOYMENT

Front Office Receptionist

**/**** – 05/2014 Munroe Regional Medical Center/Midwives of Ocala Ocala, FL

*Maintained front desk organization for optimal patient service

*Liaison between midwives, managers and patients

*Met and greeted patients, scheduled and verified patient appointments, scanned medical records,

verified payment methods prior to appointments

Performance Improvement Team Secretary

06/2011 – 01/2013 Eddy Visiting Nurse Association Troy, NY

Provided daily support to the Director of Performance, Director of Compliance and Education, and

staff of the Performance Improvement Department

*Uploaded patient referrals and verified payment information for coders

*Diagnostic coding of Face-to-Face Encounter forms per CMS regulations

*Maintained agency Incident and Complaint Logs in accordance with agency policy

Intake Coordinator

07/2010 – 06/2011 Seton Health Home Care Troy, NY

*Managed clinical referral process within the Intake Department

*Compiled weekly referral statistics for trend analysis

*Obtained and verified third party insurance authorizations utilizing CPT and ICD-9 codes

Classroom Teacher

2003 – 2009 St. Ambrose School Latham, NY

*Developed and applied varying curricula utilizing New York State Learning Standards

*Established a language and literature rich classroom, adapting to different learning levels

*Implemented early literacy intervention strategies for delayed readers

*Created classroom management plans designed to encourage students to succeed, and to respect

themselves and others

EDUCATION

Branford Hall Career Institute 2010

Medical Billing and Coding Diploma

The College of St. Rose 2000 – 2006

Master of Science in Education

Master of Science in Education – Literacy

Bachelor of Science in Elementary Education

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