Windows Server Active Directory
Resume:
Mohamed Ismail
Toronto, ON M8V 3H7
***********@*****.***
Objective
Experienced systems specialist available for the role of system analyst/administrator
Technical skills
Operating Systems
Middleware/Database
Networking & Security
Other Skills
Windows Server 2008 R2 & Windows Server 2012
IBM AIX 5.3 & 6.1 and Unix
Linux - various distributions including Redhat Enterprise Linux, Solaris, SUSE Enterprise Linux 11, Ubuntu Server
WebSphere Application Server (WAS 7, 8.5)
Oracle WebLogic
MQ
IBM HTTP Server
Apache HTTPD
DB2
Oracle 11g Database
JBoss EAP
Tomcat
TCP/IP connectivity testing, FTPs, HTTPs, SSL, Firewalls admin, Digital Certificates & Encryption admin, Load Balancing, Edge Components, VMware, Citrix
Active Directory
ITIL
Business-To-Business (B2B) Integration
Electronic Data Interchange (EDI)
VMware ESXi
Customer Relations (CRM) Management
Business Process Analysis
Service NOW
Experience
Systems Analyst, Pharmacy IT
Dec 2015 – present
Shoppers Drug Mart – Toronto
Deployed enterprise applications and databases onto Development, SIT, UAT, and pre-production envrionments running SUSE Enterprise Linux 11
Worked in server rooms racking physical corporate servers, networking devices and peripherals. Together with the networking and architecture specialists; helped to maintain and expand corporate datacenter
Performed WebSphere Application Server ND 8.5, WebSphere MQ, and DB2 administration
Worked with developers, network, and management teams to integrate hardware/software environment needs on Unix and Windows
Performed problem determination and resolution i.e. of deployment and application startup/messaging/connectivity errors
Automated repetitive tasks at OS level with shell scripts (bash)
Built WebSphere environments on physical and VMware provisions
Helped to deploy novel IT solutions for emergent business needs i.e. at stakeholder exhibitions at the Metro Toronto Convention Center
Middleware & Integration Specialist
Apr 2012 – Nov 2015
IBM – Toronto
Played a key role in a team responsible for the day to day operations of the smart meter data management & repository (MDM/R) project, part of a $2 billion dollar energy modernization initiative involving IBM and Ontario's Independent Electricity System Operator (IESO)
Administered IBM WebSphere Partner Gateway (WPG), the main MFT component used to integrate the province's 70+ utility companies with the IESO. Main OS platform used was IBM AIX
Administered Tomcat application server on Unix
Maintained a database of security certificates and performed routine certificate validation, requests and installations as part of the corporations PKI infrastructure
Served as the first line of communication between IBM, the IESO and the 70+ utility companies served by the MDM/R: troubleshooting remote connectivity (host/firewall/ports) issues, software integration, security certificates, SSL, access credentials, and countering cyber threats (i.e. POODLE, heart bleed, etc)
Performed business process analysis duties within the framework of stringent controls, ITIL
Assessed risks to software infrastructure including IBM HTTP Server, application and database servers as well as business processes and provide research on workarounds and upgrades/fixes
Participated in infrastructure upgrade projects (upgrading AIX to the latest release, building new environments using IBM WebSphere, and testing security on the new servers and software
Proactively planned the implementation of security solutions: testing and migrating servers to use TLS instead of SSL, using larger key sizes for security certificates, organizing a Certifying Authority framework, and working with software vendors in applying software fixes
Performed routine documentation of process workflows, software use cases, etc.
System Administrator
Oct 2009 – Feb 2012
Reserve America/Active Network – Toronto
Installed, configured and maintained WebSphere Application Server versions 6.0, 6.1, 7 and 8 on Unix/Linux and Windows Server environments
Installed, optimized and managed IBM HTTP Server in Windows, Unix platforms
Deployed in-house and third party J2EE applications onto WebLogic Server 11g environments
Performed Fix Pack installations on both WebSphere Application Server and IHS
Worked with JYTHON and ANT scripts; automated J2EE applications using wsadmin
Used shell scripts to automate JVM start-up, shutdown and server reboots
Provided troubleshooting of JVM and application errors by analyzing log files, thread/heap dumps and the first failure data capture tool (FFDC). Took appropriate actions to resolve WebSphere issues by working with IBM support and raising PMRs as needed
Performed administrator duties on active directory and MS sharepoint
Worked collaboratively with other departments and vendors where necessary
Produced documentation of the processes and procedures involved
Provided 24/7 paged rotation for production support
Certifications
IBM WebSphere Application Server Network Deployment V6.1
January 7, 2010
Toronto, ON
Career Development & Interests
Avid user of Unix (AIX, RedHat, Solaris, Ubuntu Server, etc)
Working towards certification as a CISSP professional
Interested in information systems security and software environment architecture (i.e. VMware, WebSphere)
Certified Business Analysis Professional
Contact this candidate